I korthet
This role involves optimizing the IKEA shopping experience to increase sales and customer satisfaction within the bedroom department. The Sales Co-worker will actively engage with customers, understand their needs, and provide tailored home furnishing solutions. The position requires a business-minded individual with a passion for people and IKEA's purpose.
Ansvarsområden
- Optimize the IKEA shopping experience to secure satisfied customers and increase sales in the bedroom area.
- Maximize sales by utilizing product range knowledge, top-sellers, and local market insights.
- Actively approach customers to identify needs and advise on the best home solutions.
- Maintain a clean, tidy, priced, and fully stocked area, adhering to IKEA merchandising standards.
- Convey passion for IKEA products, sharing knowledge about features and benefits with customers and colleagues.
- Contribute to fulfilling the four tasks of the IKEA store: sales mechanism, home furnishing solutions, specialist advice, and a family day out.
- Understand and contribute to store and department action plans and goals.
- Actively offer all available IKEA store services to enhance customer choices and shopping experience.
- Lead or support the implementation of planned commercial activities within the department.
- Maximize sales while maintaining profitability by steering towards top-selling and prioritized products.
- Analyze and adjust sales space capacities to secure high stock availability.
- Familiarize with IKEA's social and environmental commitments and contribute to sustainability efforts.
Krav
- Business-minded and result-driven with a customer focus.
- Experience of actively selling through understanding customers and their needs.
- Experience of working in a customer- and commercial-oriented business.
- Confident in approaching and talking to people in a proactive manner.
- Interest in people’s everyday life at home and home furnishing.
- Enthusiastic and able to work with others in a team.
- Open to change and highly flexible.
- Ability to take personal initiatives.
- Excellent attention to detail.
- Ability to prioritize and organize own work efficiently.
- Experience of working in a fast-paced environment.
- Clear and proven ability to meet and exceed customers’ expectations and sell more.
- The right attitude and behavior to sell actively and help customers to buy.
- Basic range presentation know-how.
- Sales location management/sales space capacity knowledge.
- Computer literacy.
Önskade kvalifikationer
- Passion for people, business, and IKEA’s purpose.
- Energized by increasing customer value and driving business growth.
- Motivated by leading and developing people.
Förmåner
- Equal Employment Opportunity employer.
- Commitment to a work environment free of discrimination and harassment.
- Encouragement of individualism and being yourself.
- Opportunity to join a diverse team working for the continued global success of the IKEA Concept.
#sales#retail#customer service#bedroom
Företag
IKEA
Publicerade jobb
för 3 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Medarbetare
Platser
Hyderabad, India
Sökande
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