Sales & Client Support Representative

JOB DESCRIPTION

Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

All about the role:

The Sales & Client Support Representative will drive revenue growth while delivering exceptional client experiences. This role blends sales execution, relationship management, and operational support, making it ideal for someone who thrives in a fast-paced, customer-facing environment.

Where you’ll be:

This role is located in San Juan, Puerto Rico.

What you’ll do:

• Conduct outbound sales calls and respond promptly to inbound customer inquiries

• Follow established sales processes to promote products and services effectively

• Identify customer needs and recommend tailored solutions to drive value and conversion

• Build and maintain client relationships through in-person visits and ongoing engagement

• Accurately document all customer interactions and activities in CRM systems

• Support Key Account Management (KAM) activities, including order entry and coordination

• Perform routine administrative and customer service tasks to ensure smooth operations

• Consistently meet or exceed individual and team sales targets and KPIs

• Stay up to date on product offerings, promotions, and company policies

• Escalate complex customer issues to senior team members when necessary

Minimum Qualifications:

• High school diploma required

• 0–2 years of professional experience; sales or customer service background preferred

• No prior tele sales experience required; comprehensive training provided

• Proficient in Microsoft Office; familiarity with JD Edwards and POS systems is a plus

• Ability to travel up to 20%

Find more on:

Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE).

Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

#LI-AB1