The Job

Reverse Logistics, Field Specialist

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering

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I korthet

The Reverse Logistics Field Specialist in Lancaster, TX, is an expert in product handling and reverse processes, responsible for training and guiding internal teams and external partners. This role focuses on improving Reverse Logistics KPIs through data analysis, process discipline, and problem-solving to reduce damage and scrap.

Ansvarsområden

  • Serve as the subject matter expert for product handling and reverse processes.
  • Lead the returns program and drive performance improvements across key Reverse Logistics KPIs.
  • Analyze Reverse Logistics KPIs, identify trends, quantify impact, and drive corrective actions.
  • Manage travel schedules and conduct regular visits to regional distribution centers, customer locations, and other sites.
  • Build and maintain strong working relationships with regional distribution centers and cross-functional business partners.
  • Serve as an escalation point for operational, quality, compliance, customer, and system-related issues.
  • Partner with RDCs to develop and execute damage reduction, inventory optimization, and scrap reduction initiatives.
  • Review operational dashboards and audit findings to identify risks, gaps, and improvement opportunities.
  • Lead damage reduction efforts through data-driven analysis and collaboration.
  • Work with Quality teams to evaluate packaging design and identify opportunities for improvement.
  • Provide ongoing training, coaching, and influence RDC teams to reinforce best practices.
  • Identify, evaluate, and implement process improvement opportunities across Reverse Logistics operations.
  • Review and refine guidelines, processes, and policies.
  • Foster a culture of inclusion, teamwork, and continuous improvement.
  • Maintain safe work and travel practices.

Krav

  • Bachelor's degree, preferred.
  • Minimum 5 years of relevant work experience in a supply chain role or function.
  • Intermediate level proficiency in MS Office software applications (Word, Excel, PowerPoint, Project).
  • EMS Green Gear Certification (or equivalent), preferred.
  • Strong analytical rigor, including advanced root cause analysis, KPI development, dashboard interpretation, and the ability to translate trends into actionable insights.
  • Ability to develop creative, compliant solutions for scratch‑and‑dent recovery and deliver measurable cost‑reduction results.
  • Strong influencing skills with the ability to build alignment across functions and channels with competing priorities.
  • Ability to travel up to 25%

Förmåner

  • Medical, dental, vision and life insurance.
  • Competitive holiday and vacation time off program.
  • Retirement Savings Plan (401(k)) with relevant company contribution.
  • Discounted products and an EAP upon hire.
  • Tuition reimbursement after 12 months of service.
#Supply Chain#Logistics#Reverse Logistics#Field Specialist#Distribution Centers#KPI Analysis#Process Improvement#Damage Reduction#Inventory Optimization
Electrolux Group Logo

Företag

Electrolux Group

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Lancaster, United States of America

Kvalifikation

Kandidatexamen

Sökande

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