Retail Sales Planning Keyholder - Gurnee Mills
Detaljhandel och konsumenttjänster · Detaljhandelsverksamhet · Butikssäljare
I korthet
As a Retail Sales Planning Keyholder at IKEA Gurnee Mills, you will be responsible for optimizing the customer shopping experience and maximizing sales. This role involves providing interior design guidance, selling specialized home furnishing solutions, and building customer relationships. You will also assist with day-to-day store operations and ensure a safe work environment.
Ansvarsområden
- Provide guidance on layout, color, style, and accessories for residential and business customers using knowledge of interior design.
- Sell specialized home furnishing solutions like kitchens, bath, storage systems, and services.
- Create relationships with customers to identify needs and provide support.
- Apply measurement techniques and understanding of planning, design, and construction for accurate orders.
- Drive repeat visitation by ensuring the sales team is customer-centric.
- Oversee day-to-day operations, including opening and closing duties when assigned.
- Ensure a safe and secure work environment, handling escalated customer issues, injuries, and emergency protocols.
- Partner with Safety & Security to ensure adherence to policies regarding inventory, safety, cash, credit, and internal controls.
- Ensure implementation of working routines and competence development related to the role.
- Perform goods flow and customer handout operations efficiently.
Krav
- Previous retail selling experience.
- Experience in a consultative sales environment.
- Experience leading change initiatives and building new programs in a retail space.
- Requires open availability seven days a week.
Önskade kvalifikationer
- Experience in designing kitchen and bath preferred.
Förmåner
- Generous paid time off, holiday and sick time.
- WiselyPay – get earned wages up to two days early.
- Paid parental leave (up to 16 weeks).
- KinderCare tuition discount.
- Retirement and bonus plans.
- Co-worker discount, meal deal, and referral bonus.
- Pet insurance program.
- Education assistance and learning programs.
- Safety shoe reimbursement.
- 24/7 telehealth visits.
- Dental and vision plans.
- Medical and Rx plans (must work min. 20 hrs/wk).
- A fun and inclusive work environment.
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