Retail Carts Attendant Part-Time
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
IKEA is seeking a Part-Time Retail Carts Attendant in Burbank, California, to ensure an enjoyable shopping experience by providing efficient car loading/unloading services and maintaining shopping tools. This role involves addressing customer needs, supporting other customer service areas, and contributing to a diverse and inclusive work environment.
Ansvarsområden
- Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean.
- Ensure all physical shopping tools are adequately stocked and maintained throughout the store during business hours.
- Fill physical shopping tools at closing.
- Monitor the condition of physical and digital shopping tools, report IT issues, and remove unsafe stands or tools.
- Address customer needs, resolve issues independently, and escalate matters to a manager when needed.
- Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
- Create a positive customer experience by ensuring accurate order handoff during Click & Collect.
- Contribute to an environment where the IKEA culture embraces diversity.
Krav
- Lifting up to 50lbs and walking frequently.
- Working outdoors 50% of the time.
Önskade kvalifikationer
- Customer Relations experience is implied by the role description.
- Ability to work a fully open schedule including evenings and weekends.
Förmåner
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Customer Relations#Retail#Part-Time#Hourly Associate