I korthet
This role involves managing product recovery, including As-Is Selling, repackaging, and spare parts. You will present and sell products with a strong commercial approach, focusing on sustainability and representing product quality and safety. The position requires a customer-focused mindset, retail experience, communication skills, and the ability to work with hand and power tools.
Ansvarsområden
- Take action on products for second chances via As-Is Selling, repackaging, or spare parts management.
- Present and sell IKEA products in As-Is, setting attractive prices.
- Consider the sustainability impact in product recovery decisions.
- Represent and be an ambassador for product recovery, quality, and safety awareness.
- Collaborate with other functions on product quality, safety, and recovery routines.
Krav
- Customer-focused, commercial mindset with a drive to achieve results.
- Experience in a customer-facing retail or commercial environment.
- Strong communication, teamwork, and problem-solving skills.
- Ability to prioritize tasks, work efficiently, and adapt in a fast-paced environment.
- Confidence to take initiative and work independently.
- An eye for detail and an understanding of merchandising and customer behavior.
- Practical experience using hand and power tools for product assembly and maintenance.
- Knowledge of IKEA products, sustainability principles, and quality and safety standards.
- Comfort using digital tools and systems.
- Physical ability to move throughout the store and lift products weighing up to 50 lbs.
Önskade kvalifikationer
- Knowledge of IKEA products, sustainability principles, and quality and safety standards.
- Comfort using digital tools and systems in daily work.
Förmåner
- Wellness days (in addition to vacation days).
- Extended health, dental, and vision coverage (for you and your family).
- RRSP with IKEA contribution matching options.
- Eligibility for annual IKEA bonus incentive plan.
- Flexible spending account.
- Life insurance.
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options).
- Parental leave.
- Bereavement leave.
- Employee assistance program.
#customer service#retail#sales#product quality#sustainability#assembly