Product Quality & Recovery Co-Worker

Detaljhandel och konsumenttjänster

I korthet

This role involves managing product recovery, including As-Is Selling, repackaging, and spare parts. You will present and sell products with a strong commercial approach, focusing on sustainability and representing product quality and safety. The position requires a customer-focused mindset, retail experience, communication skills, and the ability to work with hand and power tools.

Ansvarsområden

  • Take action on products for second chances via As-Is Selling, repackaging, or spare parts management.
  • Present and sell IKEA products in As-Is, setting attractive prices.
  • Consider the sustainability impact in product recovery decisions.
  • Represent and be an ambassador for product recovery, quality, and safety awareness.
  • Collaborate with other functions on product quality, safety, and recovery routines.

Krav

  • Customer-focused, commercial mindset with a drive to achieve results.
  • Experience in a customer-facing retail or commercial environment.
  • Strong communication, teamwork, and problem-solving skills.
  • Ability to prioritize tasks, work efficiently, and adapt in a fast-paced environment.
  • Confidence to take initiative and work independently.
  • An eye for detail and an understanding of merchandising and customer behavior.
  • Practical experience using hand and power tools for product assembly and maintenance.
  • Knowledge of IKEA products, sustainability principles, and quality and safety standards.
  • Comfort using digital tools and systems.
  • Physical ability to move throughout the store and lift products weighing up to 50 lbs.

Önskade kvalifikationer

  • Knowledge of IKEA products, sustainability principles, and quality and safety standards.
  • Comfort using digital tools and systems in daily work.

Förmåner

  • Wellness days (in addition to vacation days).
  • Extended health, dental, and vision coverage (for you and your family).
  • RRSP with IKEA contribution matching options.
  • Eligibility for annual IKEA bonus incentive plan.
  • Flexible spending account.
  • Life insurance.
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options).
  • Parental leave.
  • Bereavement leave.
  • Employee assistance program.
#customer service#retail#sales#product quality#sustainability#assembly
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Företag

IKEA

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Burlington, Canada

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