Product Quality & Recovery Associate

Job Description

• Job ID: 345778

• Date posted: 05/06/2026

Why we will love you

Contribute to and support responsibility for the product quality, safety and recovery processes in the
unit. Prevent unnecessary costs related to IKEA products and improve the customer's product quality
perception and shopping experience in the As-Is shop. Provide products a second chance while keeping
the customer, business and environmental impact in mind.

What you'll be doing day to day

Take necessary action on products to give them a second chance, through As-Is selling, repackaging or
spare parts management.
• Present and sell IKEA products in As-Is using a strong commercial expression including selling these
products with pride, as well as set relevant prices that are attractive to customers, yet still generate the
best results for the business.
• Represent and be an ambassador for product recovery, quality and safety awareness in the unit.
• Work closely with the different functions in the unit to ensure that common working routines and
processes are followed related to product quality, safety and recovery.
• Support and execute the product quality and safety related

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Apply now!

JOB TYPE: Permanent – Part-Time (benefits eligible)
HOURS: 12-20 hrs/week (PT)
SHIFT: Retail Environment, must be able to work nights & weekends.

The hourly pay range for this role is: $17.58-$24.83.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Generous paid time off, holiday and sick time.
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that the successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

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