Product Operations Manager

Overview

The Monetization Team for Microsoft Copilot and Core Experiences is responsible for turning customer engagement into sustainable business growth. We design and optimize the systems, products, and experiences that connect users, advertisers, and partners, leveraging data, AI, and marketplace technologies to deliver value for customers while driving revenue and long-term platform growth. We are hiring a Product Operations Manager to enable the next phase of growth for Copilot and Core Experiences by driving cross-functional execution, operational strategy, business insights, and scalable processes that maximize customer value and monetization outcomes.

As a Product Operations Manager on the Monetization team, you will serve as a strategic and operational partner to Product, Engineering, and Business leaders, driving execution against organizational priorities through planning, governance, operating rhythms, metrics, and cross-functional alignment. You will help translate product strategy into scalable execution models, create clarity across stakeholders, and improve organizational effectiveness through data-driven decision making.

You will operate across multiple workstreams and collaborates closely with Product Operations Directors, Product Management, Engineering, Data Science, Finance, and Sales partners to ensure priorities are aligned, risks are surfaced, and execution stays on track. As a Product Operations Manager, you will influence through partnership rather than formal authority and focuses on building durable operational mechanisms that scale.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

Strategic Planning & Execution

• Support annual, quarterly, and monthly planning processes.

• Translate leadership priorities into actionable plans, milestones, and delivery frameworks.

• Drive alignment across teams on objectives, dependencies, risks, and execution plans.

• Help maintain visibility into major initiatives, roadmaps, and commitments.

Rhythm of Business

• Design and operate business reviews, planning forums, product reviews, and operating cadences.

• Ensure decisions, action items, and follow-up activities are tracked and executed.

• Continuously improve operational processes to increase velocity and clarity.

Metrics & Insights

• Partner with Product, Engineering, and Data Science teams to define success measures and reporting mechanisms.

• Monitor progress against goals and highlight trends, risks, and opportunities.

• Translate data into actionable recommendations for leaders.

Cross-Functional Alignment

• Coordinate across Product, Engineering, Sales, Marketing, Finance, and partner organizations.

• Facilitate decision-making and drive resolution of dependencies and issues.

• Build trusted relationships that improve organizational effectiveness and execution consistency.

Executive Communication

• Create executive-ready presentations, reviews, memos, and recommendations.

• Synthesize complex information into clear options and actionable insights.

• Communicate status, tradeoffs, risks, and priorities to senior stakeholders.

Operational Excellence

• Develop scalable tools, templates, governance models, and documentation.

• Improve organizational processes and reduce operational friction.

• Drive adoption of systems and best practices that improve transparency and accountability.

AI-Driven Operations & Product Enablement

• Champion the use of AI technologies to improve organizational effectiveness, accelerate decision-making, reduce operational overhead, and scale business processes.

• Identify, evaluate, and implement AI-powered solutions across planning, reporting, knowledge management, communications, governance, and business operations.

• Partner with Product, Engineering, Data Science, and Design teams to operationalize AI-first ways of working and drive adoption of emerging tools and capabilities.

Qualifications

Required Qualifications: 

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in Product Operations, Business Management, Program Management, Strategy, Consulting, Product Management, or related functions
  • OR equivalent experience.

Preferred Qualification:

• Experience leveraging AI, automation, or emerging technologies to improve business processes, operational efficiency, decision-making, and organizational effectiveness.

• Experience leading complex cross-functional initiatives without direct authority.

• Solid analytical and problem-solving skills with the ability to use data to influence decisions.

• Experience communicating effectively across written and verbal channels, including creating high-impact content and presentations for senior leaders.

• Experience leading initiatives in complex, fast-paced environments with evolving priorities and requirements.

#MicrosoftAI 

Business Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.