Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC)
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I korthet
Amazon's Global Solutions and Risk Compliance (GSRC) team is seeking a Senior Compliance Associate in Pune, India. This role involves reviewing product information against SOPs and regulatory documentation, classifying products for compliance, and using Amazon-specific tools. The associate will collaborate with managers and process experts, maintain records, and identify opportunities for process improvement, potentially automating reports using Excel queries.
Ansvarsområden
- Review product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using Amazon-specific tools and systems to ensure compliance requirements are met.
- Work closely with managers and Process Experts to address deviations from SOPs and seek guidance.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Meet Quality, Productivity, and Service Level Agreement targets.
- Identify opportunities for improvement and collaborate with partner teams to explore automation, such as using Excel queries.
- Share feedback on the team's SOPs to contribute to operational process refinement.
- Participate in knowledge-sharing sessions and contribute expertise.
- Support peers by answering queries and providing process-level training as a mentor.
Krav
- Ability to use Microsoft Excel tool (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.).
- Basic understanding of SQL, with the ability to self-service defined queries and make simple changes to retrieve data from a database.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze, and communicate data.
- Bachelor's degree in logistics, transportation, supply chain, or business.
- Knowledge of consumer product compliance processes and regulations.
- English proficiency in verbal and written communication.
Önskade kvalifikationer
- Knowledge of database query technologies (SQL).
- Experience in regulatory compliance management with government agencies.
- 2+ years of work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
#Compliance#Risk Management#Product Compliance#Regulatory Compliance#SQL#Microsoft Excel#Data Analysis