Prod Compliance Specialist I, Global Product Verification (GPV)
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Säljverksamhet · Kvalitetssäkring
I korthet
The Product Compliance Specialist I at Amazon's Global Product Verification team in Hyderabad is responsible for enhancing product verification processes, including detecting counterfeit and damaged goods. This role involves developing SOPs, conducting root cause analysis, handling escalations, and collaborating with stakeholders to ensure marketplace integrity and product quality.
Ansvarsområden
- Own and improve product verification workflows (Bin Checks, Test Buys, Metrology, ML model labelling and behaviors).
- Detect counterfeit, used-sold-as-new, damaged, wrong item, and expired products in Amazon’s fulfillment network.
- Write and maintain SOPs, perform root cause analysis, and handle escalations.
- Train the team and work closely with stakeholders to improve product quality outcomes.
- Support upstream and downstream detection systems to integrate into the workflow seamlessly.
- Analyze data to identify trends, anomalies, risk signals, and opportunities for proactive intervention.
- Draft and maintain workflows, work instructions, and SOPs.
- Create and use reports (e.g., quality trends, regional metrics) to improve process metrics.
- Mentor and support team members by sharing investigation methodologies and best practices.
Krav
- Experience with the Microsoft Office Suite including Word, Outlook, and Excel.
- 3+ years of quality assurance engineering experience, OR Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent.
- Experience working with large datasets, determining trends/patterns which can be used for value decisions.
Önskade kvalifikationer
- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Associate's degree.
- 2+ years of fraud/risk investigations experience.
- 3+ years of implementing metric-based strategies utilizing continuous improvement concepts, OR 2+ years of fraud identification and detection, investigation and analysis for root causing and providing suitable preventive mechanisms experience.
Förmåner
- Inclusive culture that empowers employees.
- Workplace accommodations and adjustments for individuals with disabilities.
#Product Verification#Counterfeit Detection#Compliance#Quality Assurance#Root Cause Analysis#SOPs#Escalations#Data Analysis
Företag
Amazon
Publicerade jobb
för 5 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Hyderabad, India
Kvalifikation
Kandidatexamen, Yrkeshögskola
Sökande
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