The Job

Process Associate

Hälso- och sjukvård samt biovetenskap · Bioteknik och läkemedel · Klinisk forskning

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I korthet

HCLTech is seeking a Process Associate in Lucknow, India to verify customer eligibility, process medical documentation, and obtain prior authorization. This on-site role requires strong written English, data entry, and multitasking skills, contributing to process improvements and adherence to US healthcare compliance.

Ansvarsområden

  • Verify eligibility with end customers.
  • Review medical documentation.
  • Obtain prior authorization.
  • Request missing or incomplete payer information.
  • Update patient information.
  • Assess and resolve enquiries, requests, and complaints.
  • Log, process, and monitor enquiries using sound judgment.
  • Manage and update daily customer interactions.
  • Identify problem areas and document business requirements.
  • Maintain effective work procedures as per client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.

Krav

  • Written English communication skills
  • Good data entry & typing skills
  • Ability to multitask
  • Ability to contribute to the process through improvement ideas
  • Analytical and problem-solving skills on the process
  • Ability to use sound judgment and take decisions

Förmåner

  • Supercharge your potential at HCLTech.
  • Find your career and spark.
  • A place that puts its people first.
  • Work with a global technology company.
#healthcare#prior authorization#payer information#US healthcare compliance
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Företag

HCLTech

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Lucknow, India

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