The Job

Process Associate

Hälso- och sjukvård samt biovetenskap · Bioteknik och läkemedel · Klinisk forskning

Gå med för uppdateringar

I korthet

We are seeking a Process Associate to verify eligibility, review medical documentation, and obtain prior authorization for customers in Sholinganallur, Tamil Nadu. This role requires strong English communication, data entry skills, and the ability to multitask and contribute improvement ideas.

Ansvarsområden

  • Verify eligibility with end customers.
  • Review medical documentation.
  • Obtain prior authorization.
  • Request missing or incomplete payer information.
  • Update patient information.
  • Perform necessary actions without phone calls.
  • Assess and resolve inquiries, requests, and complaints.
  • Log, process, and monitor inquiries.
  • Manage and update account-wise customer interactions daily.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met.
  • Identify problem areas and document business requirements.
  • Maintain effective work procedures as per client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.

Krav

  • Written English communication skills.
  • Good data entry & typing skills.
  • Ability to multitask.
  • Ability to contribute to the process through improvement ideas.
  • Analytical and problem-solving skills on the process.
  • To use sound judgment and take decisions.

Önskade kvalifikationer

  • Knowledge of US healthcare compliance measures.

Förmåner

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
#process associate#healthcare#customer service#data entry#documentation
HCLTech Logo

Företag

HCLTech

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Sholinganallur, India

Sökande

Ansök tidigt