The Job

Process Associate

Hälso- och sjukvård samt biovetenskap · Bioteknik och läkemedel · Klinisk forskning · Dataanalys

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I korthet

Process Associate needed for HCLTech in Lucknow, India. Responsibilities include verifying customer eligibility, reviewing medical documents, obtaining prior authorizations, and updating patient information. Requires strong written English, data entry, typing skills, and the ability to multitask and contribute improvement ideas.

Ansvarsområden

  • Verify eligibility with end customers.
  • Review medical documentation.
  • Obtain prior authorization.
  • Request missing or incomplete payer information.
  • Update patient information.
  • Assess and resolve enquiries, requests, and complaints.
  • Log, process, and monitor enquiries.
  • Manage and update account-wise customer interactions daily.
  • Maintain effective work procedures as per client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.

Krav

  • Written English communication skills.
  • Good data entry & typing skills.
  • Ability to multitask.
  • Ability to contribute to the process through improvement ideas.
  • Analytical and problem-solving skills on the process.
  • Ability to use sound judgment and take decisions.

Önskade kvalifikationer

  • Understanding of US healthcare compliance measures.

Förmåner

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#Customer Service#Healthcare#Data Entry#US Healthcare Compliance
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Företag

HCLTech

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Lucknow, India

Sökande

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