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Principal Technical Program Manager, Threat Response

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Cybersäkerhet · DevOps · Programledning

I korthet

Als Principal Technical Program Manager im Microsoft Threat Protection Security Research Team leiten Sie die Reaktion auf hochgradige Sicherheitsvorfälle, koordinieren Teams und stellen schnelle, handlungsorientierte Schutzhinweise für Kunden bereit. Sie fungieren als Krisenmanager, treiben die Verbesserung nach Vorfällen voran und gestalten den Einsatz von KI und Automatisierung zur Effizienzsteigerung der Reaktion.

Ansvarsområden

  • Acting as Crisis Manager for highly complex, high-severity security incidents.
  • Creating clarity in ambiguous, fast-moving situations, using sound technical judgment to set priorities, and driving fast delivery of validated, actionable protection guidance to customers.
  • Participating in an on-call rotation, including occasional after-hours and weekend coverage.
  • Identifying complex gaps and opportunities across the incident response lifecycle using incident data, response trends, and post-incident findings.
  • Defining goals, priorities, success criteria, and performance metrics (e.g., time to declare, time to customer guidance, SLA adherence).
  • Building relationships across program management, engineering, threat intelligence, and incident response teams to coordinate response efforts.
  • Providing leadership with clear, timely updates on incident status, impact, and next steps.
  • Tracking, coordinating, and communicating end-to-end response and improvement timelines.
  • Managing dependencies, flagging risks early, and holding stakeholders accountable.
  • Planning and running pilots and rollouts of new processes and tools.
  • Working with engineering to design integrated tooling, automation, and AI solutions for incident response needs.
  • Prioritizing and delivering the tooling roadmap, and advocating for team capacity and resources.
  • Driving governance for incident response, including quality standards, validation gates, and publication guardrails.
  • Leading post-incident reviews, ensuring improvements meet agreed targets, and driving changes to closure.
  • Owning incident response workflows, runbooks, and playbooks.
  • Acting as a technical advisor to partner teams and helping to grow the skills of other Crisis Managers.

Krav

  • Bachelor's Degree AND 6+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • Experience applying AI tools, copilots, or agents to improve operational workflows.
  • Experience working with automation systems.
  • Ability to meet Microsoft, customer, and/or government security screening requirements.
  • Microsoft Cloud Background Check required.

Önskade kvalifikationer

  • Bachelor's Degree AND 10+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 8+ years of experience managing cross-functional and/or cross-team projects.
  • 4+ years of experience in incident response, crisis management, or security operations.
  • Experience in cybersecurity or complex technical product environments.
  • Experience building and running post-incident review programs that drive measurable improvement.
  • Experience creating customer-facing security guidance, such as advisories, detection or hunting guidance, or mitigations.

Förmåner

  • The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year.
  • For specific work locations within the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $188,000 - $304,200 per year.
  • Certain roles may be eligible for benefits and other compensation.

Färdigheter

AIautomationcybersecurity
#security#threat response#incident management#crisis management#program management#AI#automation
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Företag

Microsoft

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Lön

142 800–274 800 US$ / år

Erfarenhetsnivå

Senior

Platser

United States

Kvalifikation

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