The Job

Principal Product Manager

Teknik, data och digitalt · Produkt och design · Produktledning

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I korthet

As a Principal Product Manager on the M365 Core Copilot Infrastructure team, you will drive platform fundamentals, operational excellence, and business impact for the Large Language Model (LLM) platform powering AI experiences across Microsoft 365. This role requires strong systems thinking and technical judgment to identify and address service bottlenecks, operational pain points, and platform debt, partnering closely with engineering teams to prioritize investments for improved reliability, scalability, efficiency, and customer outcomes.

Ansvarsområden

  • Drive platform reliability, operational excellence, and end-to-end service health across the M365 AI platform.
  • Define and track metrics for customer impact, platform performance, operational health, and business outcomes.
  • Partner with engineering teams to prioritize investments that improve reliability, scalability, efficiency, and customer experience.
  • Lead cross-organizational efforts to resolve complex platform challenges, reduce technical debt, and improve platform fundamentals.
  • Use data to influence technical priorities and clearly communicate decisions, tradeoffs, risks, and outcomes to engineering and leadership stakeholders.

Krav

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development, or equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Önskade kvalifikationer

  • Experience with cloud services, distributed systems, platform technologies, or large-scale online services.
  • Experience driving operational excellence, service reliability, or platform health improvements.
  • Experience working with AI-powered products, machine learning platforms, or modern cloud infrastructure.
  • Technical background that enables effective partnership with engineering teams on architecture, operations, and platform investments.
  • Demonstrated ability to drive complex initiatives across multiple teams and stakeholders.

Förmåner

  • Certain roles may be eligible for benefits and other compensation.
#m365core#ai#inferencing#copilot
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Företag

Microsoft

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Senior

Platser

United States

Kvalifikation

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