Parts Interpreter
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering
I korthet
Volvo Group is seeking a Parts Interpreter in Wacol, QLD to provide efficient after-sales service by identifying, sourcing, and selling truck and bus parts. The role involves managing customer relations, coordinating supply, and performing warehousing tasks, requiring strong truck parts knowledge and excellent communication skills.
Ansvarsområden
- Provide efficient after-sales service by identifying, sourcing and selling truck and bus parts.
- Maintain retail displays and highlight current specials.
- Actively market and sell parts to meet business targets.
- Develop and maintain customer base, generating new business.
- Coordinate and implement the supply of Parts and Parts Services.
- Respond efficiently to customer enquiries, process invoices, and handle returns.
- Provide prompt and courteous service to customers.
- Effectively communicate with customers, vendors, and team members.
- Perform parts warehousing tasks, including sorting and ordering.
- Raise vendor purchase orders and maintain documentation.
Krav
- Excellent customer service and communication skills.
- Ability to prioritize and manage time effectively.
- Team player mindset.
- Strong truck parts knowledge, ideally within a retail environment.
- Strong Microsoft Office and general computer skills.
- Ability to participate in a rotating roster to work Saturday shifts and be on call for parts supply.
Förmåner
- Eligibility to participate in a retail bonus program.
- Commitment to employee well-being through flexible working arrangements and work-life balance.
- Free, anonymous mental health support through our EAP, Sonder, for you and your family.
- Countless opportunities to develop and build your career globally or cross-functionally.
- Opportunity to purchase an extra week of annual leave.
- Generous parental leave policy including superannuation.
#truck parts#bus parts#after-sales service#retail displays#customer base development#supply chain#customer inquiries#invoicing#returns processing#vendor purchase orders#documentation#team player#Microsoft Office#computer skills#rotating roster#on call#bonus program#mental health support#career development#parental leave