The Job

Order Drafting Specialist

Tillverkning och produktion · Produktion och montering · Produktionsteknik

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Pioneer Industries is seeking an Order Drafting Specialist in Carlstadt, NJ, to interpret customer requirements and create detailed manufacturing drawings using AutoCAD-based systems. This role involves collaborating with various teams, providing technical support, and processing customer orders accurately, with a focus on product quality and customer satisfaction.

Ansvarsområden

  • Interpret customer requirements and create detailed manufacturing drawings using templates and AutoCAD-based systems.
  • Modify existing product designs to adjust to customer needs and meet SDI standards.
  • Interpret hardware templates and prepare detailed drawings for manufacturing requirements.
  • Create layouts, details, and material kits for release to manufacturing.
  • Accurately determine all custom product components required for shop drawings.
  • Develop detailed drawings and anticipate possible issues during installation.
  • Assist in creating detailed manufacturing drawings and updating hardware templates.
  • Provide technical and problem-solving support to Customer Service, Manufacturing, and customers.
  • Follow up to ensure external customer issues are resolved promptly and thoroughly.
  • Work directly with internal and external customers to resolve template and drawing issues or discrepancies.
  • Make product recommendations to customers based on their needs and preferences.
  • Perform all duties relating to the processing of customer orders with a high degree of accuracy.
  • Take and process specialty orders.
  • Use document management system.
  • Maintain appropriate metrics and KPIs.
  • Continuously evaluate and identify opportunities to drive process improvements.
  • Perform other duties as required.
  • Promote a safe and harmonious working environment.
  • Adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy.

Krav

  • Diploma in Mechanical or Architectural Technology preferred.
  • Degree in Engineering Technology preferred; or 5 to 7 years’ experience in a similar role or industry.
  • Five (5+) years of drafting/detailing experience in a manufacturing environment.
  • Previous experience with standard drafting practices.
  • Experience with AutoCAD, SolidWorks, Inventor.
  • Strong math skills with proficiency in Algebra, Trigonometry and Geometry.
  • Previous experience with templates and drawings as a designer or drafter within the architectural hardware industry and/or building products strongly preferred.
  • Ability to read blueprints.
  • Experience or exposure in order processing preferred.
  • Understanding of metal forming equipment limitations and UL specifications desirable.
  • Proficient communication skills, both verbal and written.
  • Detail oriented with strong organizational and follow-up skills.
  • Ability to interact with others, foster and maintain relationships.
  • A dynamic team player who participates and works collaboratively with others.
  • Excellent Customer Service skills to build customer rapport and resolve customer inquiries.
  • Proven ability to manage multiple priorities or projects simultaneously while maintaining attention to detail and meeting tight deadlines.
  • Strong time management skills.

Önskade kvalifikationer

  • Degree in Engineering Technology preferred
  • Experience with templates and drawings as a designer or drafter within the architectural hardware industry and/or building products strongly preferred
  • Understanding of metal forming equipment limitations and UL specifications desirable

Förmåner

  • Competitive Salary
  • Paid Vacation, Sick Time, and paid Company Holidays
  • Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
  • 401(k) Program with company contributions
  • Tuition Reimbursement, Learning and Career Development opportunities
  • Flexible Spending
  • Employee Assistance Program
  • Discount portal
  • Recognition, well-being, and employee experience programs
#manufacturing drawings#order management#AutoCAD#customer service
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Företag

ASSA ABLOY Group

Publicerade jobb

för 1 vecka sedan

Upphör

om 2 veckor

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Carlstadt, United States

Kvalifikation

Yrkeshögskola, Kandidatexamen

Sökande

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