Operations specialist VFS Baltics
Finans, bank och juridik · Bank och investeringar · Företagsfinansiering
I korthet
Volvo Financial Services is seeking an Operations Specialist in Riga, Latvia. This full-time role involves participating in financing processes, administering leasing contracts, and addressing customer inquiries. The ideal candidate has experience in financial services, strong communication skills, and a degree in finance or business administration.
Ansvarsområden
- Participate in financing processes of trucks, buses, construction equipment and related services
- Administer new and existing leasing contracts, including initiation, activation, modifications and terminations
- Address customer and dealer inquiries, resolving them directly or coordinating with appropriate departments
- Collaborate cross-functionally to support and develop smooth and efficient operational processes
Krav
- Experience in customer service and contract administration, particularly in the financial service industry
- Knowledge of leasing products and services
- Great interpersonal, written, and verbal communication skills in Latvian and English
- Able to work independently and as part of a dynamic team in a fast-paced environment
- Exceptional attention to detail and strong time management skills
- Proficiency in Microsoft Office
- University degree, ideally in finance or business administration
Förmåner
- Join a global and diverse team committed to customer success and societal prosperity
- Opportunities to grow both personally and professionally
- A space to initiate and implement changes that directly impact customer satisfaction
- An environment where we work with passion, we trust each other, and we embrace change to stay ahead
- A package of additional company benefits such as health insurance and more
- Flexibility that enables work-life balance
- Annual bonus program
- Diverse working environment with a culture of care and inclusion
- Support for personal development and growth
#transport#finance#operations#customer service#contract administration