Operation Associate
Logistik, försäljning och verksamhet · Leveranskedja och transport · Lagerverksamhet
I korthet
Join IKEA Kuching as an Operation Associate and contribute to a positive shopping experience by providing excellent customer service, supporting stock replenishment, and assisting customers with various operational tasks. This role offers hands-on retail experience in a dynamic environment, with opportunities for skill development and career growth.
Ansvarsområden
- Provide excellent customer service across different areas of the store.
- Support stock replenishment, inventory accuracy, and product availability.
- Assist customers at self-checkout and help resolve basic payment or operational issues.
- Support Click & Collect, customer collections, and queue management.
- Process customer returns according to company procedures.
- Help maintain a clean, safe, and well-organised shopping environment.
- Support IKEA Food operations with customer service and stock replenishment when required.
- Follow operational procedures, safety standards, and company requirements.
- Work across different operational areas based on business needs and priorities.
Krav
- Passion for customer service and helping people.
- Friendly, reliable, and able to work well with others.
- Comfortable working in a fast-paced retail environment.
- Good attention to detail and ability to follow procedures.
- Flexible and willing to learn different tasks and responsibilities.
- Comfortable using digital tools and technology.
- Local Malaysians are encouraged to apply.
- Above 18 years old.
- Sales-driven and enthusiastic about working with others in a team.
- Able to work on rotating shifts, public holidays and weekends.
- Able to work in a fast-paced retail environment.
- You take pride in how you present our product range to customers.
Förmåner
- Opportunity to gain experience across multiple areas of retail operations.
- Supportive and inclusive team environment.
- Ongoing learning and development opportunities.
- Be part of a global brand that aims to create a better everyday life for many people.
#retail#customer service#operations#sales