Onsite Service Engineer - OR
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling
I korthet
As an Onsite Service Engineer, you will provide expert repair services for technology solutions, ensuring customer satisfaction and safety. Your role involves inspecting, servicing, troubleshooting, and repairing technical systems, conducting installations, and acting as the on-site customer contact. A High School Diploma and 1-3 years of relevant technical experience are required, along with strong customer focus and problem-solving skills.
Ansvarsområden
- Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems.
- Diagnose issues to prevent equipment downtime.
- Perform installations and ensure safety compliance.
- Document activities and provide service recommendations.
- Act as the on-site contact and address customer needs promptly.
Krav
- High School Diploma.
- 1-3 years of equivalent experience in a relevant technical field (electronic, mechanical, chemical, gas, refrigeration, or basic vacuum).
- Customer facing experience is ideal.
- Strong customer focus to ensure delivered solutions meet customer expectations and timeframes.
- Self-directed with the ability to understand and resolve problems.
- Ability to escalate issues through appropriate channels.
- Proactively seeks customer feedback and asks questions to understand customer's business.
- Ability to share technical expertise and knowledge and provide coaching.
- Collaborates and supports with team members to deliver company objectives.
- Complies with all applicable laws, policies, and standards.
- Fluency in written and spoken English.
- Ability to speak distinctly and see/hear clearly.
- Able to use computer software to record data and write reports.
- Can understand and interpret technical documentation relevant to work (e.g., technical drawings).
Önskade kvalifikationer
- AS degree preferred (full military equivalent may substitute for AS degree).
Förmåner
- Emphasis on collaboration, innovation, and sustainability.
- Benefits package including health and wellness programs, retirement savings, and employee assistance.
- Flexible working arrangements.
- Career advancement opportunities.
- Access to global training, mentorship, and career progression pathways.
- Competitive salaries that reflect skills, experience, and contributions.
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