Onsite Service Engineer - AZ
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling
I korthet
Provide expert repair services for technology solutions as an Onsite Service Engineer. Conduct inspections, service, troubleshoot, and repair technical systems, ensuring customer satisfaction and safety. This full-time, on-site role requires a High School Diploma, 1-3 years of relevant experience, and strong customer focus.
Ansvarsområden
- Report into the Site Manager.
- Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems.
- Diagnose any issues to prevent equipment downtime.
- Perform installations and ensure safety compliance.
- Document activities.
- Act as the on-site contact, providing service recommendations and addressing customer needs promptly.
Krav
- High School Diploma.
- AS degree preferred (full military equivalent may substitute for AS degree).
- 1-3 years of equivalent experience in a relevant technical field (e.g., electronic, mechanical, chemical, gas, refrigeration, or basic vacuum).
- Customer-facing experience is ideal.
- Strong customer focus to ensure delivered solutions meet customer expectations and timeframes, while working in alignment with Edwards strategies and processes.
- Self-directed, with the ability to understand and resolve problems aligned with job responsibilities and escalate through the appropriate channels when required.
- Proactively seeks customer feedback and asks questions to understand customer’s business.
- Ability to share technical expertise and knowledge and provide coaching to less experienced team members.
- Collaborates and supports with team members to deliver company objectives.
- Complies with all applicable laws, policies, and standards to ensure organizational, safety and health obligations are met.
- Fluency in written and spoken English.
- Ability to speak distinctly and see/hear clearly.
- Able to use computer software to record data and write reports.
- Can understand and interpret technical documentation relevant to work (e.g., technical drawings).
Förmåner
- Company Culture and Values: collaboration, innovation, and sustainability.
- Benefits package including health and wellness programs, retirement savings, and employee assistance.
- Flexible working arrangements and career advancement opportunities.
- Access to global training, mentorship, and career progression pathways.
- Competitive salaries reflect skills, experience, and contributions.
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