Network Engagement Delivery Lead
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Nätverksadministration · Molnteknik · Cybersäkerhet
I korthet
Seeking an experienced Network Engagement Delivery Lead to oversee successful delivery of large-scale managed network and transformation programs. This role requires client leadership, service delivery, commercial management, and operational oversight, balancing technical understanding with commercial acumen and leadership capability.
Ansvarsområden
- Lead the end-to-end delivery of large-scale managed network, SD-WAN, SASE, cloud networking, and security transformation engagements.
- Serve as the primary executive stakeholder for clients, ensuring successful delivery outcomes, governance, and commercial performance.
- Drive high-performing delivery teams across architecture, engineering, operations, and managed services functions.
- Own the end-to-end delivery of managed network and transformation engagements across SD-WAN, SASE, cloud networking, and managed security services.
- Serve as the primary client contact for executive stakeholders, ensuring alignment on objectives, scope, milestones, and outcomes.
- Provide leadership and direction to architects, engineers, operations teams, and delivery managers.
- Establish and maintain engagement governance, including delivery reviews, executive reporting, risk management, and escalation management.
- Oversee transition, transformation, and managed services operations to ensure seamless service delivery and continuity.
- Manage commercial performance, including scope control, contract compliance, SLA attainment, financial performance, and profitability.
- Drive service quality, operational excellence, and continuous improvement initiatives across the engagement.
- Partner with sales and account teams to support renewals, growth opportunities, and strategic account planning.
- Develop delivery standards, operational frameworks, and governance processes to support scalable service delivery.
- Lead workforce planning, capability development, succession planning, and team engagement initiatives.
Krav
- 15+ years of experience leading large-scale network, infrastructure, or managed services engagements.
- Proven track record managing enterprise transformation programs and managed service delivery environments.
- Strong understanding of SD-WAN, SASE, cloud networking, network security, and managed operations.
- Experience leading geographically distributed and cross-functional delivery teams.
- Demonstrated success managing executive-level client relationships and stakeholder engagement.
- Strong commercial management experience, including P&L responsibility, contract management, SLA governance, and risk management.
- Experience leading transition and transformation programs from solution design through operational support.
- Strong knowledge of ITIL service management principles and operational governance frameworks.
- Excellent problem-solving, decision-making, negotiation, and conflict resolution skills.
- Exceptional communication and presentation skills with experience presenting to executive and board-level stakeholders.
- Australian Citizen, active security clearance holder, or candidate eligible to obtain security clearance.
Önskade kvalifikationer
- PMP (Project Management Professional) or PRINCE2 Practitioner certification.
- ITIL v4 Managing Professional or Strategic Leader certification.
- Experience delivering large-scale managed network and security services within enterprise or government environments.
- Understanding of managed security operations, SIEM platforms, threat management, and security frameworks including ISO 27001 and NIST.
- Experience supporting SD-WAN and SASE platforms such as Fortinet, Palo Alto Prisma, Netskope, and Cisco SD-WAN.
- Experience leading global delivery models across onshore, offshore, and hybrid teams.
- Existing Australian security clearance.
- Experience supporting complex cloud networking environments across AWS, Azure, and Google Cloud Platform.
Förmåner
- Opportunities for flexibility in where, when, and how work is done.
- Support for well-being, including physical, mental, and financial health.
- Opportunities to keep skills relevant through certifications, learning, and diverse work experiences.
- Recognition as one of the World's Best Workplaces™.
#Network Engineering#SD-WAN#SASE#Cloud Networking#Security#Transformation#Delivery Management#Client Leadership#Service Delivery#Commercial Management#Operations