Marine Service Technician - Ballast Water Treatment System - New York/New Jersey
Tillverkning och produktion · Produktion och montering · Produktionsteknik
I korthet
Seeking a skilled Marine Service Technician to perform field service, commissioning, and troubleshooting of Ballast Water Treatment Systems on vessels in the New York/New Jersey region. This is a full-time, remote position requiring strong technical and problem-solving skills in a marine environment.
Ansvarsområden
- Execute service jobs on board vessels as assigned.
- Diagnose, solve, and report on issues, including those involving third-party equipment.
- Perform troubleshooting on board in various harbors, potentially sailing on ships until problems are resolved.
- Handle major products and applications within at least one business unit.
- Provide installation support and inspection for newly installed PureBallast equipment.
- Commission and recommission existing Ballast water treatment systems.
- Conduct compliance services including filter inspection, cleaning, and water sampling.
- Utilize PLC/Instrumentation and Control knowledge.
- Proactively seek central help and network contacts, reporting findings to the team.
- Provide qualified service to client equipment and maintain customer relations.
- Execute Performance Audits and review/create SOPs.
- Offer technical support to Global Technical Specialists and the Global Coordinator.
Krav
- Technical degree (a plus).
- Relevant experience.
- Knowledge of CRM systems, planning tools, and database handling.
- Electrical and Automation knowledge (minimum EPC 50/60 / boiler controllers).
- Ability to work outside normal working hours.
Önskade kvalifikationer
- Solutions-driven with a focus on achieving outputs and meeting key objectives.
- Demonstrates a 'can-do' attitude and takes responsibility for actions.
- Willingness to make tough decisions and influence events.
- Ability to identify urgent decisions and make them under pressure.
- Takes calculated risks based on adequate information and analysis.
- Customer-focused, eager to please in line with company standards.
- Goes out of their way to meet individual customer needs.
- Fully understands customer processes and can match/explain products and applications.
- Motivates customers by highlighting features, benefits, and values of products and services.
- Applies knowledge of marine products and applications independently in complex situations.
- Able to teach others in formal settings (classroom training, coaching).
- Can coach colleagues by translating complex issues.
- Able to perform commissioning, commissioning supervision, troubleshooting, and performance audits of marine products and applications.
Förmåner
- Healthcare, dental, and vision plans.
- Robust wellness program.
- Generous 401(k).
- Paid holidays.
- Paid time off benefits.
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