Manager, Technical Writing
Marknadsföring, media och kreativt · Teknisk dokumentation
I korthet
Manager, Technical Writing is responsible for leading a team of technical writers for complex products and systems. The role provides operational leadership for technical publications, documentation processes, workforce development, project execution, and quality, working closely with various departments and customers.
Ansvarsområden
- Lead, manage, mentor, and develop a team of technical writers, editors, documentation specialists, and publications professionals.
- Recruit, hire, onboard, evaluate, retain, and develop high-performing technical writing personnel.
- Establish and manage team objectives, priorities, staffing plans, schedules, and resource requirements.
- Coordinate activities across multiple technical writing teams, sections, or functional groups.
- Develop, implement, and maintain operational processes, procedures, standards, templates, style guides, and quality criteria.
- Direct the development, review, validation, release, and maintenance of complex technical documentation.
- Travel up to 20% domestically and internationally.
Krav
- Bachelor's degree in Technical Communication, English, Engineering, Information Design, Journalism, Computer Science, or a related field, with 10+ years of related experience; or a Master's degree with 8+ years; or a PhD with 5+ years; or an equivalent combination of education and experience.
- Previous experience leading or managing technical writing, technical publications, documentation, or related professional teams.
- Advanced, wide-ranging knowledge of technical writing principles, documentation development, technical communication, and content management practices.
- Demonstrated ability to apply professional knowledge to resolve complex documentation and operational issues.
- Experience managing multiple concurrent documentation projects, resources, schedules, and priorities.
- Strong people leadership, coaching, performance management, workforce planning, and employee development skills.
- Must currently hold or have the ability to obtain a U.S. Government Secret security clearance.
- Must be a U.S. citizen.
Önskade kvalifikationer
- Experience supporting defense, aerospace, radar, command and control, communications, electronic warfare, or other complex military systems.
- Experience managing technical writing or technical publications organizations supporting engineering-intensive products.
- Experience working in a government contracting or highly regulated technical environment.
- Experience with structured authoring, XML, DITA, content management systems, single-source publishing, or documentation automation.
- Experience with modern technical communication tools, content management platforms, and digital documentation technologies.
- Experience developing enterprise or departmental documentation standards, style guides, templates, and governance processes.
- Experience with configuration management, requirements management, systems engineering, or technical data management.
- Project Management Professional (PMP), Certified Professional Technical Communicator (CPTC), or similar certification.
- Experience with Lean Six Sigma, process improvement, or operational excellence initiatives.
- Experience supporting proposal development, Basis of Estimate (BOE) activities, customer demonstrations, program reviews, and new business pursuits.
Förmåner
- Medical, vision, and dental insurance for employees and dependents
- Generous paid time off, including 8 designated holidays
- 401(k) with employer contributions
- Tuition assistance and student loan assistance
- Wellness and employee assistance resources
- Employee stock purchase opportunities
- Short-term and long-term disability coverage
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