Manager - Service Market Sales & Commercial
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Försäljningsledning · Säljverksamhet
I korthet
Volvo Bus MIAC is seeking a Manager for Service Market Sales & Commercial to drive parts sales, service agreements, and connected services across the region, aiming to achieve business targets and support growth towards electromobility. The role requires approximately 12 years of experience in automotive aftersales or commercial roles, strong commercial acumen, analytical skills, and relationship-building abilities.
Ansvarsområden
- Develop, drive, and follow up service sales and parts business across MIAC markets.
- Improve service sales market share through commercial initiatives.
- Drive commercial development of service contracts, connected services, and web tools.
- Identify and develop incremental parts sales opportunities.
- Develop tailored customer commercial programs and marketing campaigns.
- Analyze competitor strategies and implement Volvo commercial offers.
- Coordinate parts pricing and support importers in parts planning.
- Build and strengthen relationships with key customers, dealers, suppliers, and importers.
- Manage dealership and network performance through regular follow-up and reviews.
- Initiate and drive business solutions for service sales development.
- Use tools like Volvo Connect, VOSP, and Uptime contract data to identify opportunities.
- Conduct gap analysis of the Business Plan and implement short-term actions to achieve sales targets.
Krav
- Around 12 years of experience in service market retail, aftersales, or commercial roles within the automotive, truck, or bus industry.
- Strong commercial understanding of service sales, soft parts business, pricing, and profitability management.
- Proven ability to identify and develop parts sales opportunities through market analysis, customer programs, and commercial campaigns.
- Strong interpersonal skills with the ability to influence and build relationships.
- Strong analytical capability, with experience using data to identify sales gaps and growth opportunities.
- Experience with competition price mapping tools and develop value selling strategies.
- Self-driven, curious, adaptable, and able to manage multiple priorities.
- Strong verbal and written communication and presentation skills.
- Fluency in English is required.
Önskade kvalifikationer
- Degree in Mechanical, Automobile, or related Engineering discipline, or relevant technical/parts qualification.
- Relevant experience in business, sales, or commercial management is preferred.
- Additional languages are an advantage.
- Strong working knowledge of MS Office, especially Excel and PowerPoint.
- Experience with automation or analytics tools will be an added advantage.
- Knowledge of Volvo Parts, Warranty, data systems, tools, and processes is an advantage.
- Experience working with European manufacturers and their way of working is an advantage.
Förmåner
- Opportunity to shape sustainable transport and infrastructure solutions.
- Work with next-gen technologies and collaborative teams.
- Make a difference on a global scale.
- Support the business's acceleration toward electromobility.
#Sales#Commercial#Parts#Service Agreements#Connected Services#Electromobility#Automotive#Truck#Bus#Aftersales#Pricing#Profitability#Marketing#Analysis#Data Mining#Customer Programs#MS Office#Excel#PowerPoint
Företag
Volvo Group
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Bangalore, India
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Kandidatexamen
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