The Job

Manager, Pre-Sales & Professional Services

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Cybersäkerhet · Produktledning

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HID Global is seeking a Manager for Pre-Sales & Professional Services to lead a team of consultants and engineers supporting Credential Management solutions. This role involves aligning technical sales, solution architecture, and implementation services to drive revenue growth and customer satisfaction. The ideal candidate will have strong leadership skills and deep expertise in identity and access management technologies.

Ansvarsområden

  • Lead, coach, and develop a high-performing Professional Services and Pre-Sales Engineering team, establishing clear performance objectives.
  • Achieve sales revenue, bookings, customer retention, and growth objectives through effective leadership.
  • Direct the delivery of implementation, integration, migration, training, consulting, architecture review, and solution validation services.
  • Partner with Sales leadership to establish governance frameworks and technical advisory for high-impact customer engagements.
  • Serve as the senior escalation point for complex customer, technical, and delivery matters.
  • Provide strategic leadership and technical guidance across identity and security solutions.
  • Lead operational planning activities including workforce planning, forecasting, and resource allocation.
  • Drive technical sales strategy and customer adoption initiatives.
  • Collaborate with Product Management, Engineering, and other stakeholders to translate customer feedback into product improvements.
  • Support customer engagements and build trusted relationships with customers and partners.
  • Establish and drive scalable standards for project governance, delivery methodologies, and quality management.
  • Monitor and evaluate industry trends, security standards, and emerging technologies.
  • Contribute to business planning, organizational development, and go-to-market strategies.

Krav

  • Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related discipline.
  • 7+ years of experience in cybersecurity, identity and access management, enterprise software, or security technology industries.
  • 5+ years leading customer-facing technical teams within cybersecurity, identity management, enterprise software, or related technology domains.
  • Experience leading Professional Services, Solution Architecture, Technical Consulting, or Pre-Sales Engineering teams.
  • Proven success supporting enterprise and government customers.
  • Strong expertise in Identity and Access Management (IAM), Public Key Infrastructure (PKI), Credential Management Systems, Physical Access Control Systems (PACS), Multi-Factor Authentication (MFA), cloud security, digital certificates, enterprise integrations, and cybersecurity frameworks.
  • Demonstrated leadership, coaching, team development, and stakeholder management capabilities.
  • Strong customer-facing communication, presentation, consulting, and relationship-building skills.
  • Ability to manage complex technical and business initiatives across multiple stakeholders and functions.
  • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and related business tools.

Önskade kvalifikationer

  • MBA or advanced technical degree is preferred.
  • Professional certifications such as CISSP, CISM, CCSP, PMP, ITIL, Microsoft Security, CIAM, PKI, Digital Identity, or related certifications is preferred.
  • Experience supporting large-scale identity, cybersecurity, or credential management deployments in regulated industries is preferred.

Förmåner

  • Competitive salary and rewards package
  • Competitive benefits and annual leave offering, allowing for work-life balance
  • A vibrant, welcoming & inclusive culture
  • Extensive career development opportunities and resources to maximize your potential
  • To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
#Identity and Access Management#Credential Management#PKI#Authentication#Access Control#Sales#Professional Services#Pre-Sales Engineering
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Företag

ASSA ABLOY Group

Publicerade jobb

för 1 vecka sedan

Upphör

om 2 månader

Anställningstyp

Heltid

Arbetsform

Distans

Erfarenhetsnivå

Mellannivå

Platser

Austin, United States

Kvalifikation

Kandidatexamen, Masterexamen

Sökande

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