Manager III, Program Manager, Seller Economics & Fees
Logistik, försäljning och verksamhet · Programledning
I korthet
Lead Amazon's Fee Strategy Operations team, managing fee strategy, seller incentive programs, and Go-To-Market delivery for worldwide marketplaces. This role requires managing a team and driving execution across complex, high-impact programs through data analysis, automation, and AI.
Ansvarsområden
- Lead and develop a team of program managers, analysts, and operations specialists for worldwide fee strategy execution and incentive program management.
- Own end-to-end GTM execution for annual fee changes, peak fee changes, and policy updates across multiple marketplaces.
- Drive program management for seller incentive programs, including launch readiness and enrollment acceleration.
- Partner with cross-functional teams (Product, Tech, Legal, Finance, Marketing, Seller Support) to deliver integrated execution plans.
- Identify, quantify, and escalate technical issues, driving root cause analysis and seller communications.
- Champion Gen AI and automation initiatives to scale operations.
- Communicate regularly with senior leadership and track relevant KPIs.
- Plan resourcing, analyze metrics, and identify trends for process improvement.
- Execute high-priority, cross-functional projects to improve operations performance and seller experience.
- Design and implement automation solutions to remove manual processes.
- Build and maintain centralized data stores and reporting dashboards for self-serve analytics.
Krav
- 6+ years of working cross-functionally with tech and non-tech teams.
- 6+ years of team management experience.
- 6+ years of cross-functional project delivery experience.
- 5+ years of program or project management experience.
- Experience defining program requirements and using data and metrics to determine improvements.
Önskade kvalifikationer
- Experience managing, analyzing and communicating results to senior management.
- Experience driving GTM execution for fee changes, incentive programs, or seller/merchant-facing initiatives across multiple marketplaces.
- Experience operating in a WW (worldwide) program management capacity across multiple geographies and regulatory environments.
- Familiarity with Gen AI tools and automation frameworks (e.g., AI agents, workflow automation) to scale operational processes.
Förmåner
- Inclusive culture that empowers Amazonians.
- Workplace accommodation and adjustment support for individuals with disabilities.
#Program Management#Seller Economics#Fees#Operations#GTM Execution#Incentive Programs#Automation#AI