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Manager I, Machine Learning Data Ops

Teknik, data och digitalt · Data, AI och analys · Maskininlärning · Data engineering

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Amazon is seeking a Manager I for Machine Learning Data Operations in Hyderabad to lead a team of 20-25 employees, focusing on customer obsession, high performance, and quality throughput in ML data annotation. This role requires strong leadership, analytical skills, and experience in managing operational processes, with a hybrid work model.

Ansvarsområden

  • Lead, motivate, and manage a team of 20–25 associates engaged in ML data annotation operations.
  • Ensure process deliverables per SLA and deliver on operational & qualitative KPIs (APL, SPL, Quality scores).
  • Generate reports on team performance and SOPs, and provide actionable insights to Senior Leadership.
  • Drive continuous improvement by contributing to the development of audit methodologies, checklists, and test frameworks.
  • Promote a culture of continuous learning and build career development roadmaps for associates.
  • Communicate effectively with internal stakeholders (ACES, Training, Quality) and collaborate with remote, multi-cultural teams.

Krav

  • Graduate or equivalent.
  • Minimum 4 years of experience, with at least 18 months as a team leader/manager.
  • Proven leadership abilities with a track record of successfully managing and motivating teams.
  • Excellent verbal and written communication skills in English.
  • Very good Presentation, Feedback & Coaching skills.
  • Ability to observe, analyze and identify process improvement opportunities.
  • Hands-on experience on MS-Office, preferably on MS-Excel and Power Point.
  • Ability to prioritize tasks, manage multiple responsibilities and ensure deadlines are met.
  • Basic data handling and Data interpretation skills.
  • Comfortable with 24x7 rotational shifts.
  • Knowledge of Microsoft Office products and applications, especially MS Excel & Word at an advanced level.

Önskade kvalifikationer

  • Experience in managing critical operational processes with SLA responsibility in an ML/AI data operations environment.
  • Knowledge of databases (SQL, MySQL) and Advanced Excel; experience working with and analyzing large datasets.
  • Familiarity with ML data annotation workflows, labeling tools, or AI/ML program operations.
  • Knowledge of Lean Six Sigma tools or Green Belt certification.
  • Experience working in geographically distributed, multi-cultural team environments.
  • Ability to perform ad hoc reporting, pull data from multiple systems, and translate insights into operational decisions.
  • Ability to pull data from numerous databases (using Excel and other data management systems) and perform ad hoc reporting and analysis is a plus.

Förmåner

  • Opportunities to design workforce strategy and develop talent.
  • Work in a fast-paced dynamic environment.
  • Scale and transition across 2–3 programs based on business needs.
  • Work with state-of-the-art robotics for Amazon’s Fulfillment Centers.
  • Collaborate with a variety of customers across Amazon worldwide.
  • Contribute to human-in-the-loop support for machine learning transformation.
#Corporate Operations#AI#Machine Learning#Data Operations#Leadership
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Företag

Amazon

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Hyderabad, India

Kvalifikation

Grundnivå

Sökande

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