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Manager I, Machine Learning Data Ops

Teknik, data och digitalt · Data, AI och analys · Maskininlärning · Data engineering · Dataanalys

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Amazon's Global Operations - AI team seeks a Manager I for Machine Learning Data Operations in Bangalore. This role involves leading a team of 20-25 associates, ensuring operational excellence in ML data annotation, and driving continuous improvement. The ideal candidate has at least 4 years of experience, including 18 months in a team leadership role, and strong communication and data handling skills.

Ansvarsområden

  • Lead, motivate, and manage a team of 20–25 associates engaged in ML data annotation operations.
  • Ensure process deliverables per SLA and deliver on operational & qualitative KPIs (APL, SPL, Quality scores).
  • Conduct regular 1:1s and team performance reviews.
  • Generate reports on team performance and SOPs, and provide actionable insights to Senior Leadership.
  • Drive continuous improvement by contributing to the development of audit methodologies, checklists, and test frameworks.
  • Translate organizational vision into actionable goals.
  • Promote a culture of continuous learning and build career development roadmaps for associates.
  • Communicate effectively with internal stakeholders (ACES, Training, Quality) and collaborate with remote, multi-cultural teams.

Krav

  • Graduate or equivalent.
  • Minimum 4 years of experience, with at least 18 months as a team leader/manager.
  • Proven leadership abilities with a track record of successfully managing and motivating teams.
  • Excellent verbal and written communication skills in English.
  • Very good Presentation, Feedback & Coaching skills.
  • Ability to observe, analyze and identify process improvement opportunities.
  • Highly energetic & enthusiastic.
  • Ability to lead by example.
  • Hands-on experience on MS-Office, preferably on MS-Excel and PowerPoint.
  • Ability to prioritize tasks, manage multiple responsibilities and ensure deadlines are met without compromising on quality.
  • Basic data handling and Data interpretation skills.
  • Comfortable with 24x7 rotational shifts.
  • Knowledge of Microsoft Office products and applications, especially MS Excel & Word at an advanced level.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Önskade kvalifikationer

  • Ability to pull data from numerous databases (using Excel and other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
  • Communicating with Internal customers (ACES, Training, Quality etc.) – Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.
  • Experience in managing critical operational processes with SLA responsibility in an ML/AI data operations environment.
  • Knowledge of databases (SQL, MySQL) and Advanced Excel; experience working with and analyzing large datasets to drive business improvements.
  • Familiarity with ML data annotation workflows, labeling tools, or AI/ML program operations.
  • Knowledge of Lean Six Sigma tools or Green Belt certification.
  • Experience working in geographically distributed, multi-cultural team environments.
  • Ability to perform ad hoc reporting, pull data from multiple systems, and translate insights into operational decisions.

Förmåner

  • Opportunities to join the Earth’s most customer-centric company.
  • Opportunities to excel in a fast-paced dynamic environment.
  • Opportunities to design the right workforce strategy to meet long-term process targets.
  • Opportunities to develop talent to create a high performing team.
  • Opportunities to build the future of human-technology interaction with Amazon Robotics.
#Operations#Management#Machine Learning#Data Operations#AI
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Företag

Amazon

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

Distans

Erfarenhetsnivå

Mellannivå

Platser

Bangalore, India

Kvalifikation

Grundnivå

Sökande

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