Manager, Account Management, AVS EU
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundansvar · Försäljningsledning · Säljverksamhet
I korthet
Amazon is looking for a people leader to manage a team of Account Managers within the Amazon Vendor Services (AVS) team in Bengaluru. This role focuses on driving business growth for key selling partners by developing strategic joint business plans, optimizing product lines, and improving customer experience through data-driven insights and operational excellence.
Ansvarsområden
- Lead a team of Account Managers, prioritizing strategic initiatives and providing escalation support.
- Manage end-to-end goal setting for the team to align with organizational goals.
- Build relationships with Selling Partners, proactively developing joint business plan action items.
- Act as a point of escalation for outstanding issues, questions, and concerns from Selling Partners.
- Serve as a thought leader in defining success criteria and understanding Selling Partner business needs.
- Contribute to and lead strategic plans and documents for the organization.
- Lead recruiting and hiring efforts for the direct team and broader organization.
- Manage Selling Partner needs and monitor complexity through efficient resource allocation.
- Monitor Selling Partner satisfaction survey results, analyze feedback trends, and establish improvement plans.
Krav
- 6+ years of digital advertising and client-facing roles with a focus on data analysis experience.
- Bachelor's degree.
- Experience analyzing data and best practices to assess performance drivers.
- Experience influencing internal and external stakeholders.
- 2+ years of team management experience.
Önskade kvalifikationer
- 3+ years of mentoring, leading, and coaching experience.
Förmåner
- Inclusive culture that empowers Amazonians.
- Opportunity to shape and deliver on a strategy for managing Amazon AVS vendors.
- Work across major functional areas such as site merchandising, buying, inventory management, finance, operations, and online marketing.
- Focus on strategic and operational aspects of managing customer relationships with vendors.
#Account Management#AVS EU#Retail#Business Growth#Selling Partners#Customer Experience#Data Analysis#Marketing#Merchandising#Operations#Leadership
Företag
Amazon
Publicerade jobb
för 1 dag sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
Bengaluru, India
Kvalifikation
Kandidatexamen
Sökande
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