The Job

Lifecycle Service Manager

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Kundframgång

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I korthet

Emerson is seeking a Lifecycle Service Manager in Rijswijk, Netherlands. This hybrid, full-time role involves ensuring compliance, on-time project delivery, financial performance, and effective team management. The ideal candidate will have a Bachelor's degree in Engineering and at least 5 years of relevant experience in Lifecycle Services, Project Management, or Engineering, with direct or indirect team leadership experience.

Ansvarsområden

  • Ensure full compliance with all safety and compliance policies, procedures, and practices.
  • Deliver MSOL Services orders on time, on budget, and with high quality.
  • Report utilization and financial performance in collaboration with the MSOL Europe Lifecycle Services Operation Manager.
  • Evaluate and recommend organization changes to meet financial performance expectations.
  • Implement MSOL operation Project Management Office processes for excellence in project execution.
  • Validate the LCS Sales POR with the MSOL Sales Director.
  • Manage the MSOL install base and customer engagement to create LCS opportunities.
  • Manage Services Engineers to ensure effective operation and development.
  • Ensure LCS opportunities are relevant, reported in CRM, quotations accurate, and delivered on time.
  • Coordinate and allocate work of the Services engineers.
  • Direct the Services team to perform scope of work on time, within budget, and profitably.
  • Review and respond to customer complaints related to field services.
  • Develop and execute the strategic plan with country leadership.
  • Provide leadership and supervision for direct reports, including personal development plans.
  • Fulfill Delegation of Authority Requests and review/approve leave and expenses.
  • Conduct PEP and PDP reviews with direct reports.
  • Adhere to Emerson's commitment to Environment, Health & Safety.
  • Adhere to Emerson Trade Compliance, Quality Management procedures, and Ethics policy.
  • Ensure a safe working environment for all employees.

Krav

  • Fluent English language skills (verbal, reading, writing).
  • Bachelor degree or equivalent in a relevant Engineering discipline.
  • Minimum of 5 years' relevant experience in Lifecycle Services, Project Management and/or Engineering.
  • Excellent sales and operations orientation, preferably in a control/Instrumentation/Engineering environment.
  • Minimum of 5 years' experience in direct or indirect leading of teams in an international/inter-cultural environment.
  • Additional European languages are useful.

Önskade kvalifikationer

  • Relevant business discipline qualifications (or equivalent experience) strongly preferred.

Förmåner

  • Competitive benefits plans
  • Comprehensive medical care
  • Equitable opportunities for growth and development
  • Supportive and rewarding workplace
  • Work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development.
#Lifecycle Services#Project Management#Sales#Engineering#Customer Service#Management#Compliance#Safety#Hybrid
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Företag

Emerson

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Rijswijk, Netherlands

Kvalifikation

Kandidatexamen

Sökande

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