Lead Administrator (Support & Operations)

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

I korthet

This role is for a Lead Administrator focused on Support and Operations in Vijayawada, Andhra Pradesh. The ideal candidate will have expertise in application packaging, deployment technologies like SCCM and Intune, scripting languages such as PowerShell and VBScript, and experience with tools like Flexera Admin Studio and ServiceNow. The position also requires strong team management and stakeholder communication skills.

Ansvarsområden

Expertise in application packaging, repackaging, and automating software installations for Windows desktop software.
Hands-on experience with Flexera Admin Studio / Wise Package Studio, AppV 5.x, and other repackaging tools.
Excellent working knowledge in Intune packaging and troubleshooting.
Troubleshoot and resolve complex technical issues, supporting the team.
Utilize and understand scripting languages like VBScript, PowerShell, PSADT, Batch Script, Wise Script, and guide team members.
Hands-on experience with Service Now/Remedy tools for application life cycle management.
Handle MSIX and AppX packages and perform Proofs of Concept (POCs).
Excellent experience in SCCM/Intune deployment activities.
Maintain end-to-end visibility of Application Life Cycle Management and Application Portfolio Management.
Experience on MAC Packaging is an added advantage.
Knowledge or experience in automation of the packaging process/technology.
Communicate effectively with IT and non-IT staff.
Produce clear technical documentation of packaging projects.
Perform Quality Analysis for the team and provide innovative solutions to reduce cycle time.
Excellent customer relationship and stakeholder management skills.
Quickly understand new technologies, perform POCs, and train the team.
Hands-on experience in Transition/Transformation projects and their life cycle management.
Manage the team and team conflicts.

Krav

Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.
Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools
Excellent working knowledge in Intune packaging and troubleshooting activities.
Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.
Ability to use & understand the scripting languages such as VBScript, PowerShell, PSADT, Batch Script, Wise Script and able to guide the team members effectively.
Hands on experience in Service Now/Remedy tools for application life cycle management.
Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.
Excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.
End-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.
Experience on MAC Packaging is an added advantage.
Knowledge or experience on Automation of Packaging process/technology
Ability to communicate effectively with both IT and non-IT staff.
Good record keeping skills with the ability to produce clear technical documentation of packaging projects.
Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.
Ability to innovate and convince others of the argument for change.
Ability and eagerness to meet new objectives and learn new skills.
Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.
Excellent customer relationship and stakeholder management skills.
Ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.
Hands on experience in Transition/Transformation projects and its life cycle management.
Ability to manage the team and team conflicts.

Förmåner

You'll supercharge your potential.
You'll find your career.
You'll find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Färdigheter

Application packagingApplication repackagingFlexera Admin studioWise Package StudioAppV 5.xIntune packagingVBScriptPowerShellPSADTBatch ScriptWise ScriptService NowRemedyMSIXAppXSCCMIntune deploymentMAC PackagingAutomation

#Support#Operations#Application Packaging#Automation#Intune#SCCM#PowerShell#Scripting#Team Management

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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