Last Mile Coordinator

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Säljverksamhet

I korthet

Electrolux is seeking a Last Mile Coordinator in Charlotte, North Carolina, to drive operational excellence and audit the last mile installation network. This role involves working closely with 3PL providers and internal stakeholders to resolve issues throughout an order's lifecycle and ensure effective delivery operations.

Ansvarsområden

  • Perform daily audits on Last Mile deliveries to their successful completion.
  • Utilize Last Mile digital tools for internal and customer communication.
  • Communicate with 3PL partners on order updates and resolution of open issues.
  • Reconcile past due EDC orders and provide feedback to region managers.
  • Document claim detail, file claims with 3PL providers, and report claim recovery.
  • Validate and approve 3PL invoices, ensuring prompt invoicing and payment of services.
  • Provide ad-hoc delivery and install status reporting.
  • Manage integration health between order management and last mile operational systems.
  • Support cost saving projects that enhance operational flows.

Krav

  • Minimum 2 years of operational work experience with emphasis on home delivery and supply chain operations, or other equivalent work experience.
  • Intermediate skill level with Microsoft Office.
  • Experience managing and reporting KPI performance through data tools like Microsoft Excel and Power BI (or other visual insights program).
  • Demonstrate a successful track record of identifying and executing waste elimination through root cause analysis and collaborative problem solving.

Önskade kvalifikationer

  • Bachelor’s degree preferred.
  • Strong analytical ability and comfort working with disparate systems.
  • Aptitude for root cause identification and problem solving.
  • Demonstrated cross functional communication skills.
  • General knowledge of home delivery business concepts and their impact to business profitability.
  • Effective verbal and written communication skills.
  • Focused attention to detail.
  • Bias for motivated action; follows up on feedback to ensure positive outcomes.

Förmåner

  • Medical, dental, vision and life insurance.
  • Competitive holiday and vacation time off program.
  • Retirement Savings Plan (401(k)) with relevant company contribution.
  • Discounted products.
  • EAP upon hire.
  • Tuition reimbursement after 12 months of service.
#Supply Chain#Logistics#Last Mile Delivery#Operations
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Företag

Electrolux Group

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Charlotte, United States of America

Kvalifikation

Kandidatexamen

Sökande

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