I korthet
As a Kitchen Sales co-worker at IKEA in Winnipeg, you will be the primary point of contact throughout the customer journey, providing excellent service and converting leads into orders. You will stay updated on kitchen products, services, and market trends to offer affordable, functional, and sustainable solutions.
Ansvarsområden
- Act as a single point of contact for customers, maintaining an omnichannel approach.
- Deliver excellent service and ensure a seamless customer experience with a "first time right" mindset.
- Lead customer appointments, communicate IKEA kitchen benefits, and adapt offers based on feedback.
- Convert customer interest into orders, meeting sales steering goals.
- Stay current on IKEA kitchen product features, benefits, and tech capabilities.
- Adopt new selling tools and digital developments for the kitchen department.
- Compare IKEA's product and service offers with competitors professionally.
- Promote and sell a wide range of kitchen services.
- Understand and contribute to the store and kitchen business plan by delivering on goals.
- Understand customer needs and dreams, staying updated on trends and buying behaviors.
- Provide relevant, affordable, functional, and sustainable kitchen solutions.
Krav
- Minimum 3 years of related experience.
Önskade kvalifikationer
- Understanding of IKEA kitchen product features, benefits, and tech capabilities.
- Knowledge of new selling tools and digital developments.
- Understanding of market trends, living situations, and customer buying behaviors.
Förmåner
- Wellness days (in addition to vacation days)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts
- Free drinks and healthy meal options in the co-worker restaurant (where available)
- Parental leave
- Bereavement leave
- Employee assistance program (for mental, physical, and financial wellbeing)
#Sales & Commercial