IT Support Administrator
Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support
I korthet
Synopsys is looking for an IT Support Administrator in Cluj-Napoca, Romania with several years of experience. The role involves installing, configuring, and maintaining hardware and software, troubleshooting technical issues, and supporting mobile devices across EMEA. This is an on-site position focused on ensuring reliable IT systems for employees.
Ansvarsområden
- Install, configure, and maintain hardware and software across workstations, laptops, and end-user devices.
- Set up and deploy workstations for new employees and role transitions.
- Monitor system performance, apply security patches and software updates.
- Troubleshoot and resolve technical issues including software malfunctions, hardware failures, network connectivity problems, and system outages.
- Manage and support mobile device contracts across EMEA, including device provisioning, troubleshooting, vendor coordination, and contract administration.
- Provide IT Asset Management support by maintaining accurate inventory records and managing hardware and software lifecycle processes.
- Execute IT projects from initiation through completion, including system upgrades and technology deployments.
Krav
- 3+ years of professional experience in IT support, desktop support, or systems administration.
- Demonstrated proficiency in hardware troubleshooting, software installation, and workstation deployment across Windows and Mac platforms.
- Proven ability to diagnose and resolve technical issues independently.
- Strong organizational capabilities with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
- Professional written and verbal communication skills in English.
Önskade kvalifikationer
- Experience supporting mobile devices and administering telecom contracts is a plus.
- Familiarity with IT Asset Management tools and processes is a plus.
- Additional European languages are a plus.
Förmåner
- Competitive salaries.
- Comprehensive medical and healthcare plans.
- ETO and FTO Programs for time away.
- Maternity and paternity leave, parenting resources, adoption and surrogacy assistance.
- Retirement Plans.
- ESPP: Purchase Synopsys common stock at a 15% discount.
#Information Technology#IT Support#Desktop Support#Systems Administration#Hardware Troubleshooting#Software Installation#Workstation Deployment#Windows#Mac#Mobile Devices#EMEA