IT Digital Operations Specialist - Ingka Centres - MarShopping Matosinhos

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support

I korthet

Ingka Centres seeks an IT Digital Operations Specialist in Matosinhos, Portugal, to ensure stable and user-friendly digital operations. The role involves hands-on IT support, managing digital foundation products, and coordinating local implementations, requiring frequent travel between sites.

Ansvarsområden

Own and follow up the lifecycle of digital foundation assets.
Provide hands-on technical support, troubleshooting and coordination for digital products and services.
Travel frequently between sites to support stores and connected business units.
Coordinate and support local implementations, rollouts, changes and new openings.
Contribute to new store or unit opening projects from a digital operations perspective.
Support the business through a rotational duty schedule.
Use modern digital tools, including AI-enabled solutions.
Identify risks, recurring issues and improvement opportunities.
Plan and prioritise your work independently.

Krav

Hands-on experience in digital operations, IT support or physical IT infrastructure.
Solid practical experience working with hardware, workplace technology, Windows environments, basic networks, mobile telephony, digital foundation products or similar physical IT infrastructure.
Comfortable using modern digital tools and has a good level of AI literacy.
Understands how reliable digital products and services support co-workers, customers and business continuity.
Confident prioritising, troubleshooting and resolving operational issues in a structured way.
Works with a high level of autonomy, taking responsibility for planning, follow-up and execution.
Available to support the business through a rotational duty schedule.
Communicates clearly with technical teams, business stakeholders and external partners.
Service-minded and customer-focused approach.
Curious, adaptable and willing to learn the IKEA digital landscape, standards and ways of working.

Önskade kvalifikationer

Formal certifications or specific courses are welcome, but not a requirement.

Förmåner

Work within IKEA standards and frameworks.
Take ownership and make practical decisions that support the business locally.
Continuous learning opportunities within the IKEA digital landscape.

Färdigheter

WindowsAI

#IT#Digital Operations#IT Support#Infrastructure

Om IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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