The Job

IT Digital Applications Delivery Support

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

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I korthet

Sandvik Ground Support is seeking an IT Digital Applications Delivery Support professional to join their Global IT team. This role involves providing functional support for Microsoft Dynamics 365 Business Central, troubleshooting issues, and contributing to system enhancements. The position requires approximately 2-3 years of ERP support experience and offers hybrid work arrangements with occasional travel.

Ansvarsområden

  • Provide functional support for Microsoft Dynamics 365 Business Central and related business applications.
  • Investigate, troubleshoot and resolve application issues, incidents and user enquiries.
  • Collaborate with stakeholders to understand business requirements and deliver effective digital solutions.
  • Support application upgrades, system enhancements, testing activities and new technology implementations.
  • Develop and maintain user documentation, training materials and process guides.
  • Deliver user training and promote adoption of digital systems and business processes.
  • Maintain application security, user access controls and compliance with IT governance requirements.
  • Identify and implement continuous improvement opportunities to enhance system performance and business efficiency.

Krav

  • A bachelor’s degree in information technology, computer science, software engineering or a related discipline, or equivalent relevant experience.
  • Approximately 2 to 3 years of experience in a similar business applications, ERP support or functional consulting role.
  • Experience with Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, Dynamics AX, Dynamics 365, or a comparable global ERP platform.
  • Exposure to ERP implementations, upgrades, system operations and ongoing application maintenance.
  • An understanding of end-to-end manufacturing processes and business process workflows.
  • Experience with application configuration, optimisation, testing and incident management.
  • Strong analytical, troubleshooting and problem-solving skills.
  • The ability to create logical and detailed test scenarios.
  • Clear written and verbal communication skills in English.
  • Confidence delivering training and explaining technical concepts to non-technical users.
  • The ability to prioritise competing tasks and work independently under deadline pressure.
  • A collaborative mindset and the ability to work effectively within a multicultural, globally connected environment.
  • Right to live and work in Australia.

Önskade kvalifikationer

  • ITIL Foundation certification would be advantageous but is not essential.

Förmåner

  • Inclusive Culture
  • Professional Growth: Training and development opportunities, from extensive internal programs to contributions towards external studies.
  • Company-funded Paid Parental Leave
  • Flexible Working Arrangements - work from the comfort of your own home up to two days per week.
  • Comprehensive Employee Benefits Program - including novated leases, Salary sacrifice Superannuation and a Length of Service Recognition program.
  • Employee Wellbeing: Benefit from discounted private health insurance and other perks with leading providers. Access our employer-funded Employee Assistance Program (EAP) for you and your immediate family, and an optional Fitness Passport for you and your family.
#IT#Digital Applications#Support#ERP#Microsoft Dynamics 365 Business Central#Global IT
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Företag

Sandvik

Publicerade jobb

för 1 vecka sedan

Upphör

om 2 veckor

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Medarbetare

Platser

Perth, Australia

Brisbane, Australia

Kewdale, Australia

Kvalifikation

Kandidatexamen

Sökande

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