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Investigation Associate, TORX Ops - VAR

Logistik, försäljning och verksamhet · HR och administration · Administrativt stöd

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Amazon India is hiring an Investigation Associate for TORX Ops in Bangalore, Karnataka. This role focuses on investigating and eliminating online ecommerce risk, requiring strong analytical, problem-solving, and communication skills. The position is remote and full-time, with a focus on independent decision-making and accuracy.

Ansvarsområden

  • Investigate and eliminate online ecommerce risk.
  • Authenticate customers and complex transactions.
  • Engage in frequent written and verbal communication with management, risk analysts, engineers, other associates, and third-parties.
  • Potentially contact customers by phone.
  • Contribute to the development of the department.

Krav

  • Excellent written and spoken English skills.
  • Ability to compose grammatically correct, concise, and accurate written responses.
  • Excellent interpersonal skills.
  • Ability to communicate complex transactional issues correctly and clearly.
  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
  • Excellent problem-solving skills.
  • Demonstrated ability to analyze problems logically.
  • Self-disciplined, diligent, proactive, and detail-oriented.
  • Strong time management and organizational skills.
  • Effectively prioritize work time to ensure productivity and fulfill department standards.
  • Excellent ability to determine situational needs and provide appropriate solutions.

Önskade kvalifikationer

  • Experience in the ecommerce payments space.
  • Previous trust and safety experience.
  • Experience succeeding in a customer-driven workplace.
  • Ability to succeed in a fast-paced team environment.
  • Experience completing complex tasks quickly with little to no guidance.
  • Experience reacting with appropriate urgency to situations that require a quick turnaround.
  • Experience in profee auditing, coding, and documentation requirements.
  • Experience in managing and troubleshooting networks.
  • Bachelor's degree in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science), or equivalent experience demonstrating problem-solving and root cause analysis.

Förmåner

  • Inclusive culture.
  • Workplace accommodation for individuals with disabilities.
#risk management#ecommerce#transaction risk
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Företag

Amazon

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

Distans

Erfarenhetsnivå

Medarbetare

Platser

Bangalore, India

Kvalifikation

Kandidatexamen

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