Investigation Associate, Relay Product Excellence
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I korthet
Amazon seeks a detail-oriented Investigation Associate for its Relay Product Excellence team in Bengaluru, Karnataka. This role involves reviewing and verifying identities, minimizing fraud risk using standard operating procedures, and achieving quality targets in a 24x7 rotating shift environment. A Bachelor's degree is required, and experience in transportation or risk management is preferred.
Ansvarsområden
- Conduct investigations as per SOP
- Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Systematically escalate problems or variance in the information
- Follow through on resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
Krav
- Bachelor's degree
Önskade kvalifikationer
- Background in transportation or risk management
- Analytical rigour for high-volume investigative work
- Comfortable working in a 24x7 rotating shift environment
- Ability to balance thoroughness with efficiency
- Satisfaction in pattern recognition, clear processes, and measurable outcomes
Förmåner
- Work in a 24x7 rotating shift environment with flexible weekly offs
#risk management#identity verification#transportation#investigations#fraud#abuse patterns#quality standards#escalation#resolutions