Investigation Associate, Relay Product Excellence
Logistik, försäljning och verksamhet · Leveranskedja och transport · Inköp
I korthet
Amazon is seeking an Investigation Associate in Bengaluru to focus on risk management and identity verification within their transportation network. This on-site, full-time role requires a Bachelor's degree and involves conducting investigations, identifying fraud patterns, and meeting quality targets in a 24x7 environment.
Ansvarsområden
- Conduct investigations as per Standard Operating Procedures (SOP).
- Take appropriate action to identify and help minimize risk from fraud or abuse patterns and trends.
- Consistently achieve daily, weekly, and monthly targets and quality standards for investigations.
- Systematically escalate problems or variations in information.
- Follow through on resolutions to ensure they are delivered.
- Participate in ad-hoc projects and assignments as necessary.
Krav
- Bachelor's degree.
- Comfortable working in a 24x7 rotating shift environment with flexible weekly offs.
Önskade kvalifikationer
- Background in transportation or risk management.
- Analytical rigour for high-volume investigative work.
- Comfortable reviewing and verifying identities across multiple processes.
- Ability to spot inconsistencies and resolve issues as per SOP.
- Satisfaction in pattern recognition, clear processes, and measurable outcomes.
- Ability to balance thoroughness with efficiency.
Förmåner
- Inclusive culture that empowers Amazonians.
- Opportunity to play a direct role in protecting the integrity of Amazon's transportation operations.
#transportation#risk management#identity verification#investigations#fraud#abuse patterns#quality standards#escalation#problem solving#analytical rigour#high-volume#24x7#rotating shift#flexible weekly offs