The Job

Inside Sales Representative

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet

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I korthet

Atlas Copco is looking for an Inside Sales Representative to strengthen customer relationships and drive service revenue in Mississauga, Ontario. This hybrid role involves managing customer interactions, identifying service opportunities, preparing quotes, and supporting field teams. The position requires a minimum of 5 years of sales support experience and proficiency in CRM systems.

Ansvarsområden

  • Manage inbound and outbound customer interactions related to service, spare parts, and maintenance solutions.
  • Proactively identify new service opportunities within the existing customer base in the assigned territory.
  • Prepare and follow up on service quotations (preventive maintenance, AIRPlan, repairs, upgrades, connectivity solutions, etc.).
  • Support the Service Sales Representatives and Field Service Technicians by providing pricing, technical documents, and product information.
  • Maintain accurate, detailed records in CRM (C4C) and ensure timely follow-up on leads and service requests.
  • Work closely with operations and scheduling teams to coordinate service interventions.
  • Promote Atlas Copco’s service programs (SmartLink, upgrade kits, service plans, overhauls).
  • Support customer inquiries on order status, delivery timelines, and general service-related questions.
  • Actively participate in improving customer satisfaction and overall service efficiency.
  • Support in other related tasks and projects.
  • Comply with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards.

Krav

  • Minimum 5 years experience in a sales support, sales coordination or inside sales role
  • Strong interpersonal communication skills and the ability to build trust with customers
  • Experience managing sales data in a CRM system
  • Good computer skills (MS Office – Excel, Word, PowerPoint, Outlook)
  • Ability to work independently while collaborating with a national team
  • Detail-oriented, organized, and comfortable managing multiple priorities

Önskade kvalifikationer

  • Knowledge of compressors, industrial equipment, or mechanical systems would be a strong asset

Förmåner

  • Extended Health Care Plan, Dental Care and Life and Disability Insurance
  • 24/7 Virtual Medical Consultations (TelusHealth)
  • $600 Annual Physical Wellness Subsidy
  • Flexible Work Hours and Work from Home Flexibility
  • Paid Time-off (3 weeks vacation, 1 week personal days, 1 week sick days, 1 floater day)
  • Emergency Travel Insurance
  • Employee Assistance Program
  • Educational Assistance Program
  • Summer Friday Schedule
  • Monthly Internet Reimbursement
  • Continuous Learning Opportunities
#Sales#Inside Sales#Service Revenue#Customer Relationships#CRM#Mississauga
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Företag

Atlas Copco Group

Publicerade jobb

för 1 dag sedan

Upphör

om 1 vecka

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Mississauga, Canada

Sökande

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