Import/Export Associate Sr., Global Solutions & Risk Compliance (GSRC)
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Verksamhetsanalys
I korthet
Amazon's Global Solutions and Risk Compliance (GSRC) organization seeks a Senior Compliance Associate in Bengaluru, India. This role involves reviewing product information against SOPs and regulations, classifying products using Amazon-specific tools, and addressing compliance requirements. The position requires strong analytical skills, proficiency in Microsoft Excel and basic SQL, and a commitment to ensuring customer and partner safety.
Ansvarsområden
- Review product information as per Standard Operations Procedures (SOP) and cross-check against regulatory documentation.
- Classify products using Amazon-specific tools to ensure compliance with requirements for availability on Amazon.
- Collaborate with managers and Process Experts to address deviations from standard SOPs.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Meet Quality, Productivity, and Service Level Agreement targets.
- Identify opportunities for improvement, such as automating reports using Excel queries.
- Share feedback on team SOPs to refine operational processes.
- Participate in knowledge-sharing sessions and mentor peers by answering queries and providing process-level training.
Krav
- Ability to use Microsoft Excel for filtering and sorting data sets, cell referencing, pivot tables, and data validation.
- Basic understanding of SQL, with the ability to self-service defined queries and make simple changes to retrieve data from a database.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze, and communicate data.
- Experience in English-language communication skills, both written and verbal.
- Bachelor degree in Business, Finance, Engineering or similar fields.
- Knowledge of consumer product compliance processes and regulations.
Önskade kvalifikationer
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
Förmåner
- Inclusive culture that empowers Amazonians.
- Opportunities for learning and development.
#import/export#compliance#risk management#SOP#product classification#regulatory compliance#SQL#Excel#data analysis