Import/Export Associate Sr., Global Solutions & Risk Compliance (GSRC)
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I korthet
Amazon's Global Solutions & Risk Compliance (GSRC) team seeks a Senior Compliance Associate in Bengaluru to review product information against regulations, classify products using Amazon tools, and ensure compliance. This role involves collaborating with managers and process experts, maintaining records, and identifying process improvement opportunities, potentially through Excel automation. The position also includes mentoring peers and contributing to SOP refinement.
Ansvarsområden
- Review latest product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using various Amazon-specific tools and systems to ensure they meet compliance requirements.
- Work closely with manager and Process Experts to address deviations from standard SOPs.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Meet Quality, Productivity, and Service Level Agreement targets.
- Identify opportunities for improvement and collaborate with partner teams to reduce manual effort (e.g., automating reports using Excel queries).
- Share feedback on the team's SOPs to refine operational processes.
- Participate in knowledge-sharing sessions and contribute expertise.
- Support peers by answering queries and providing process-level training as a mentor.
Krav
- Ability to use Microsoft Excel (filtering and sorting data sets, cell referencing, pivot tables, data validation, etc.).
- Basic understanding of SQL, with the ability to self-service defined queries and make simple changes to retrieve data from a database.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze, and communicate data.
- Experience in English-language communication skills, both written and verbal.
- Bachelor degree in Business, Finance, Engineering or similar fields.
- Knowledge of consumer product compliance processes and regulations.
Önskade kvalifikationer
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
Förmåner
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
#E-commerce#Cloud Computing#Compliance#Risk Management#Import/Export#Product Classification#Regulatory Compliance#Legal Compliance#Global Trade