The Job

IKEA Food Team Leader

Hotell, restaurang och turism · Mat- och dryckesservice · Restaurangdrift · Restaurangservice

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I korthet

As an IKEA Food Team Leader in Springvale, Victoria, you will lead and develop a team in a high-volume food environment, focusing on customer satisfaction and continuous improvement. This role involves driving sales, managing operational KPIs, and ensuring food safety standards are met.

Ansvarsområden

  • Leading, coaching and developing a team in a fast-paced, high-volume food environment.
  • Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.
  • Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.
  • Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.
  • Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.
  • Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.
  • Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.
  • Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.
  • Working collaboratively with stakeholders across the store to contribute to overall business success.

Krav

  • Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.
  • Strong commercial awareness with experience managing sales, productivity, labour and food costs.
  • Experience maintaining food safety standards and operational compliance within a food business.
  • A customer-first mindset and the ability to see the business through the eyes of the customer.
  • Excellent communication and stakeholder management skills.
  • Resilience, adaptability and a positive approach to change.
  • A passion for food, people and creating a great workplace culture.

Önskade kvalifikationer

  • An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.

Förmåner

  • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
#Food & Restaurant#Team Leader
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Företag

IKEA

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Springvale, Australia

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