IKEA Business Key Account Manager - Ahmedabad Gujarat
Logistik, försäljning och verksamhet
I korthet
As an IKEA Business Key Account Manager in Ahmedabad, Gujarat, you will be responsible for driving business growth, building long-term relationships with key accounts, and acquiring new business customers. This role requires extensive experience in sales, B2B markets, and leadership, with a focus on understanding customer needs and contributing to IKEA's purpose and vision.
Ansvarsområden
- Act as a member of the Selling team and proactively contribute to the Selling plan.
- Cooperate with key stakeholders within and beyond commercial teams to secure integration and maximize impact.
- Actively drive acquisition of new business customers and build long-term relationships with key accounts.
- Develop relationships with major developers, architects, contractors, and other stakeholders in construction to shape RFPs.
- Lead the authoring of high-quality and timely responses to RFPs.
- Lead negotiations to finalize terms and pricing for RFPs and Key Account deals.
- Oversee execution of won deals, coordinating across the business to manage the process and avert issues.
- Manage the leads pipeline, measure success rate, follow up, and identify improvement areas.
- Lead after-sales care for key account deals to secure long-term business relationships and excellent customer experience.
- Be an active player in driving an open and sharing climate, embodying IKEA values.
- Be an active player in driving sustainability initiatives within selling.
Krav
- Formal qualifications in Marketing, B2B or Key account management, Sales, Business Management, or equivalent.
- Minimum 10 years of experience in Sales, Customer Experience or similar and delivering results.
- Minimum 5 years of experience in leading and influencing co-workers and teams.
- Experience from retail, preferably home furnishing sector or B2B/KAM.
- Experience in planning, driving output and measuring performance (business and people).
Önskade kvalifikationer
- Broad knowledge of IKEA concept, brand objectives, values, and vision, tools, processes, and cycles.
- Good knowledge of Group strategies, priorities, and business planning process.
- Broad knowledge of operational plans and goals as well as follow up on KPIs.
- Broad knowledge about the local B2B market environment, expectations from customers today and tomorrow.
- Broad knowledge about legislations, requirements, and compliance standards in the identified key B2B segments in the local market.
Förmåner
- Be an active player in driving an open and sharing climate, being a role model of the IKEA values and contribute to the transformation of IKEA.
#Sales#Key Account Management#B2B#Retail