Head of Communications Americas
Marknadsföring, media och kreativt · Marknadsföring och reklam · Innehållsstrategi · Digital marknadsföring · Marknadsstrategi
I korthet
Ericsson is looking for a Head of Communications for the Americas, a senior leadership role responsible for external and internal communications strategy across the US, Canada, and Latin America. This position involves leading a team, managing media relations, social media, executive communications, and employee engagement, with a strong emphasis on leveraging AI and digital technologies to enhance communication efforts in the telecommunications sector.
Ansvarsområden
- Lead a team of highly skilled communicators.
- Develop strategic communications plans to support Ericsson Americas' business objectives.
- Drive proactive media relations plans and activities, including media pitches, bylined articles, and blogs.
- Support customer units' and global business areas' news announcements and press releases.
- Coach spokespeople, executives, and subject matter experts for media interviews and events.
- Manage relationships with public relations and social media agencies, including oversight of related budgets.
- Oversee the regional employee communications program, including all-employee meetings, leadership communications, newsletters, articles, and intranet content.
- Lead employee communications campaigns focused on strategy, ethics, compliance, transformation, and other business priorities.
- Provide communications counsel and guidance to executives during issues and crises.
- Develop and oversee strategy and content for regional social media channels across the Americas.
- Support executive thought leadership through earned media, speaking engagements, and executive social media platforms.
- Drive increased employee social media advocacy.
- Lead Government Policy and Advocacy (GPA) communications efforts.
- Develop and implement crisis communications strategies.
- Evolve the Communications team toward human-led AI operations, enhancing team output through new digital workflows, AI-enabled processes, and emerging agent capabilities.
- Build AI capability across the Communications team through coaching, experimentation, knowledge sharing, and continuous learning.
Krav
- Bachelor's degree in Communications, Journalism, English, or a related field.
- 15+ years of communications experience, including expertise in media relations, executive communications, social media, and employee communications.
- Proven people leadership experience with a strong track record of coaching and developing talent.
- Exceptional storytelling, writing, editing, presentation, and media relations skills.
- Strong executive presence with the ability to influence senior leaders and stakeholders.
- Demonstrated experience managing sensitive issues, high-profile communications challenges, and crisis communications.
- Strong understanding of how AI and emerging technologies can be leveraged to enhance communications strategy, content development, audience insights, measurement, and team effectiveness.
- Comfortable working in a diverse, fast-paced, and matrixed environment.
- Ability to manage multiple priorities and deliver high-quality outcomes under tight deadlines.
Önskade kvalifikationer
- Experience in the telecommunications and/or technology industry is strongly preferred.
- Experience leading organizational change, adoption of new technologies, or communications transformation initiatives is preferred.
- Creative thinker with strong business judgment and attention to detail.
- Multilingual capabilities are a plus, especially Spanish, Portuguese, or French.
Förmåner
- Outstanding opportunity to use skills and imagination to push boundaries.
- Build solutions never seen before to some of the world’s toughest problems.
- Challenged in a supportive team environment.
- Join a team of diverse innovators.
- Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.
- Encourages people from all backgrounds to apply.
#Communications#Telecoms#Leadership#Media Relations#Social Media#Executive Communications#Employee Communications#AI#Digital Technologies#Storytelling#Thought Leadership#Crisis Management#Advocacy#Government Policy
Företag
Ericsson
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
Hybrid
Erfarenhetsnivå
Ledning
Platser
Plano, United States
Kvalifikation
Kandidatexamen
Sökande
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