Finance Manager II - Payroll Payments & Audits, Payroll
Finans, bank och juridik · Bank och investeringar · Finansiell analys · Riskhantering
I korthet
Join Amazon's Global Payroll Payments team as a Finance Manager II, leading critical payment operations, banking partnerships, and financial controls across APAC and North America. This high-impact role involves driving modernization through automation, API integrations, and AI, while building and managing high-performing teams. The position requires a bachelor's degree and significant experience in finance, payments, or payroll operations, with a focus on leadership and cross-functional collaboration.
Ansvarsområden
- Lead Global Payroll Payment Operations across APAC and North America, including payment file generation, bank submission, transaction monitoring, exception management, and reconciliation.
- Establish operational mechanisms to monitor payment health, service levels, control performance, and critical payment risks.
- Review operational dashboards and metrics to identify emerging issues, prioritize actions, and maintain high standards of payment accuracy and timeliness.
- Lead resolution of payment batch failures, rejected transactions, bank exceptions, and other payment-related issues.
- Build and develop a team responsible for payroll payment audits, banking controls, reconciliations, operational monitoring, and issue resolution.
- Establish clear goals, performance mechanisms, operating rhythms, and development plans for the team.
- Create a culture of ownership, continuous improvement, data-driven decision-making, and operational excellence.
- Build strong technical and business capabilities within the team to support increasingly complex global payment operations.
- Build and manage strategic relationships with banking institutions, payment service providers, third-party vendors, and internal technology teams.
- Partner with banks to manage service levels, payment requirements, file specifications, format changes, connectivity, and issue resolution.
- Coordinate payment format migrations and changes while ensuring business continuity and operational readiness.
- Represent Amazon's payroll payment requirements in discussions with external banking and technology partners.
- Lead payment infrastructure readiness for new Amazon entities, countries, and market expansions.
- Coordinate bank account onboarding, payment file specifications, connectivity requirements, testing, user acceptance testing, and go-live readiness.
- Partner with Payroll, Treasury, Finance, Technology, Compliance, and other stakeholders to identify dependencies and manage launch risks.
- Establish scalable mechanisms that enable new markets to onboard efficiently while maintaining strong financial controls.
- Own mechanisms supporting audit readiness across multiple markets and regulatory environments.
- Lead reviews of banking audits, account changes, payment controls, reconciliations, and operational exceptions.
- Analyze audit findings and recurring defects to identify root causes and drive permanent corrective actions.
- Eliminate redundant or manual audit activities by addressing issues upstream and strengthening preventive controls.
- Maintain appropriate documentation, evidence, and control mechanisms to support internal and external audit requirements.
- Identify opportunities to eliminate manual activities and improve the scalability, accuracy, and efficiency of payment operations.
- Partner with technology teams to implement automation, API-based integrations, modern payment capabilities, and data-driven operational mechanisms.
- Drive adoption of modern payment standards, including ISO 20022, where applicable.
- Explore and implement AI-enabled solutions to improve exception management, operational monitoring, root-cause analysis, and process efficiency.
- Develop scalable solutions that reduce operational risk while improving the overall employee payment experience.
- Serve as a senior escalation point for critical payroll payment incidents, bank-side failures, batch rejections, and service disruptions.
- Lead structured root-cause analysis and coordinate cross-functional resolution of high-impact issues.
- Build mechanisms to prevent recurrence and improve payment resilience.
- Use data, operational metrics, and customer impact to prioritize improvement opportunities.
- Drive continuous improvement initiatives that simplify processes, strengthen controls, and improve service quality across markets.
Krav
- Bachelor's degree in finance, accounting, business, economics, or a related field.
- 8+ years of people management experience.
- 8+ years of operational experience.
- Experience building and growing relationships with internal and external partners.
- Experience using data and metrics to determine and drive improvements.
- 7+ years of experience in finance, payments, banking operations, payroll operations, treasury, or related financial operations.
- Experience communicating results to senior leadership, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan.
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.
Önskade kvalifikationer
- Experience designing and implementing controls or experience performing audits over financial reporting environment.
- MBA, or Bachelor's degree in finance, accounting or related field.
- Experience in payroll operations.
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites, or experience working with and managing third party vendors.
- Experience working with REST API based services, or experience in deploying identity and access management systems and experience that includes strong analytical skills, attention to detail, and effective communication abilities.
- Experience in automation or monitoring frameworks, deployment or development.
- Experience making strategic business decisions and managing internal relationships, or experience or equivalent experience in finance roles.
- Experience working in large teams or at a national/multinational organization, or experience in multiple finance and accounting roles.
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship.
- Experience in reliability/maintenance environments, or experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites.
- Knowledge of ISO 20022, payment file formats, APIs, banking connectivity, or payment modernization.
- Experience driving automation, digital transformation, or AI-enabled process improvements.
- Experience managing relationships with global banking partners and third-party service providers.
- Experience operating in complex, highly regulated, or multi-country environments.
- Strong analytical, problem-solving, stakeholder management, and written and verbal communication skills.
- Experience leading large-scale operational transformation initiatives.
Förmåner
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
#Finance#Payroll#Payments#Audits