FinOps Analyst - AR
Finans, bank och juridik · Bank och investeringar · Finansiell analys
I korthet
Amazon is hiring a FinOps Analyst for its Global Accounts Receivable team in Hyderabad. This role involves managing accounts receivable, resolving customer queries, and performing cash applications with a focus on accuracy and SLA adherence. The ideal candidate will have strong knowledge of the O2C process, advanced Excel skills, and a minimum of 2 years of experience in cash application or collections.
Ansvarsområden
- Perform day-to-day cash applications operations while maintaining SLAs.
- Respond to customer queries via call and email.
- Research unapplied payments and work with customers to identify root causes and resolve issues.
- Provide process improvement ideas through JDI/Kaizen projects.
- Perform complex reconciliations on customer payments.
Krav
- Minimum 2 years experience in O2C domain, preferably cash application or collections.
- Advanced knowledge of Excel, including pivot tables and formulas.
- Excellent written and verbal communication skills with a strong customer service focus.
- Ability to prioritize, multitask, and work with minimal supervision.
- Flexibility to adapt to changing business requirements.
- Willingness to work night shifts.
Önskade kvalifikationer
- Bachelor's degree in finance, accounting, or related field, or CFA with 3+ years of Accounts Receivable (AR) experience.
- Experience in performing complex reconciliations on customer payments.
- Experience in researching unapplied payments and coordinating with customers.
- Min 2 years of experience in understanding the O2C process, specifically the cash application process.
- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field, or experience working for Amazon or any Amazon subsidiary or affiliate (preferred).
Förmåner
- Exposure to cross-functional and process improvement projects.
- Development opportunities within the Finance Operations team.
#AR#Accounts Receivable#Cash Applications#O2C#Customer Queries#Dispute Resolution#Reconciliation#Remittance Advice#Finance#Global Business Services