Field Service Technician- Central Region
Bygg, teknik och hantverk · Bygg- och industriteknik · Maskinteknik · Elektroteknik
I korthet
Atlas Copco is seeking a Field Service Technician for the Central Region (ideally based in Ohio). This role involves providing onsite technical support, performing installations, maintenance, and repairs on tools and assembly systems. Requires 2-3 years of experience in mechanical and electrical troubleshooting, IT proficiency, and a valid driver's license.
Ansvarsområden
- Act as a Subject Matter Expert for Atlas Copco Tools and Assembly Systems in the field.
- Provide world-class technical support onsite at customer locations within the dedicated region.
- Perform new installations, commissioning, preventative maintenance, and calibrations on tools and assembly systems.
- Provide service coordination, cross-functional knowledge sharing, and team member support.
- Build strong customer relationships and assist with any issues.
- Create detailed reports and capture costs through timely administrative work.
- Perform hands-on troubleshooting, programming, and repairs.
- Reinforce correct operation and "Best Practices" of Atlas Copco equipment to customers.
- Respond and travel to emergency field repair of Atlas Copco equipment.
- Coordinate travel schedule and accommodations to visit customer sites.
- Interface with customers externally and internally within the company.
- Report directly to the Regional Team Leader.
Krav
- Ability to travel up to 60% locally and 40% nationally.
- Ability to work a flexible work schedule.
- At least 2-3 years of experience with mechanical and electrical troubleshooting.
- Customer service excellence and ability to communicate across all levels of an organization.
- IT, MS Office products, and networking or wireless communication proficiency.
- Ability to work independently and as part of a team.
- Ability to summarize technical problems and resolutions.
- A High School Diploma or GED is required.
- A valid US Driver’s License.
- Ability to lift and carry up to 60 lbs.
Önskade kvalifikationer
- Interest and passion in furthering knowledge of industrial tooling.
Förmåner
- Opportunities for growth, training, and career advancement.
- Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
- 401(k) with up to 6% company match.
- Paid Maternity & Paternity Leave.
- Gym, Education, and Health Reimbursements.
- An inclusive environment that celebrates innovation, teamwork, and diversity.
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