Field Service Engineer
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Inbyggda system
I korthet
Alfa Laval is seeking a motivated Field Service Engineer in Jubail, Saudi Arabia, to provide high-quality field service support for equipment like high-speed separators and heat exchangers. The role involves installation, commissioning, repair, troubleshooting of electrical/PLC controls, and preparing service reports, requiring a minimum of 2-5 years of relevant experience.
Ansvarsområden
- Perform installation, commissioning, inspection, repair activities, audits, developing solutions, fault finding, repairs and maintenance of products such as high-speed separators (HSS) & decanters used in various process industries and plate heat exchangers.
- Troubleshoot Electrical / PLC controls (EPC controls, 2 touch, basic & Plus controls), and train customer crew on Alfa Laval equipment.
- Provide on-site technical support, troubleshooting, and maintenance services.
- Execute Audits and maintenance activities related to Service Agreements.
- Prepare service reports, document every visit, and minute all observations, recommendations and commitments with the customer.
- Adhere to all company safety (QHSE) policies, quality, and operational procedures.
- Effectively use AL system tools (OneService, Lead app, HSE Near miss app (MEA Aleart), E-Learning portal, Workday, Sensei IB).
- Generate service business Leads by effectively using the FSE Lead app.
- Report Near Miss using the HSE digital platform (MEA Aleart).
- Submit Service reports, Expense report and payroll, customer signed timesheet service reports in a timely manner.
- Support Sales functions in technical solutions and participate in technical forums.
Krav
- Engineering background / Electrical / Automation/ Mechanical with hands on experience (Electrical background will be preferred).
- Minimum 2-5 years field service experience in Electrical / Mechanical equipment, heat exchangers, decanters, high speed separators and associated equipment.
- Possesses excellent verbal and written communication skills in English.
- Proficient in Microsoft Office applications.
- Holds a valid driving license, preference will be given to candidates holding a Saudi Arabian or GCC driving license.
Önskade kvalifikationer
- Process control instrumentation, understanding of software programmed and industrial networking experience and knowledge will be an advantage.
- Field service experience in Saudi Arabia or GCC, preference will be given.
- Good knowledge & practical skills in Microsoft office packages and digital reporting.
- Good communication & negotiation skills. Express verbal and written ideas effectively to all levels of people.
- A collaborative team player who builds strong relationships with colleagues and maintains a strong customer focus.
- A role model in open and transparent communication, actively sharing knowledge with peers and demonstrating a continuous learning mindset.
- Organized, self-motivated, and results-oriented, with the ability to plan and execute tasks efficiently.
- Flexible and willing to undertake long-term national and international assignments, as well as work overtime when required.
- Self-reliant, resilient, and capable of performing effectively under pressure, including responding to assignments with short notice.
- Adaptable, independent, and robust, with the ability to thrive in a fast-paced environment involving extensive travel and close collaboration with a dynamic regional team.
Förmåner
- An interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
- Opportunity to work for a young innovative traditional company with over 130 years of history and 3 decades in the region.
- Build a global network with different nationalities to mingle and learn.
- Your work will have a true impact on Alfa Laval’s future success.
- You will be learning new things every day.
#Field Service#Engineering#Technical Support#Maintenance#Saudi Arabia#Jubail